Justine Isel E.

8 YEARS EXPERT CUSTOMER SUPPORT – Ready to Bring Excellence to Your Team! 🚀 🔹 TOP NOTCHER customer support experience like no other! 🔹 Outstanding A+ communication and writing skills! ✍️ 🔹 Collaborative team player, trustworthy, and thrives with minimal supervision! 🤝 🔹 Enthusiastically dedicated and genuinely enjoy assisting others! ❤️ Here’s why clients choose to WORK WITH ME: TICKET/EMAIL SUPPORT • Supported global customers for a market research panel company. 🌍 CHAT SUPPORT • Oversaw the e-commerce account for Sam's Club. 🛒 • Assisted US customers with inquiries regarding order status, refunds, cancellations, replacements, and membership. 🇺🇸 INBOUND CALLS • Assisted US customers with inquiries related to credit card services and Sam's Club memberships. 📞 I’m proficient in using these SOFTWARE & PLATFORMS: COMMUNICATION • WhatsApp, Slack, Skype, Viber, Telegram, Zoom 📱💻 TRACKER • Clockify, Hubstaff, Time Doctor ⏰ GOOGLE WORKPLACE TOOLS • Gmail, Google Docs, Google Sheets, Google Drive, Google Meet 📧 OTHER TOOLS • Gorgias, Freshdesk, Zendesk, Salesforce, Shopify, Asana, Ring Central, VoIP, Grasshopper, Incontact, AWS, DeepL, ChatGPT, Ship Station, and Canva 🛠️ Ready to onboard an employee bringing AWESOMENESS and INTEGRITY to ensure customer satisfaction and unlock success together! 🌟 Let’s schedule a quick call to discuss how I can contribute to your team!