Amandeep S.

Engineer by profession : Career Objective: Result driven Office 365 specialist with more than seven years of experience in cloud messaging platforms, Adept in most Microsoft products specializing in migrations to Office 365. Professional Summary :  A dynamic professional with rich IT experience in developing customer relation.  Provide support for Exchange inter-organizational and o365 mail mailbox migration issues.  Support in establishing SSO using new features of AADConnect.  Provide support of AADConnect environment.  Deploying RMS to protect or encrypt emails, files and documents.  Design migration plans to move mailboxes to Exchange online from existing on premise Exchange organization.  IMAP Migration, Cutover Migration, Hybrid Migration.  Security and compliance Portal, Managing DLP policies, Retention policies.  Experience in Cloud Identity, Hybrid Identity.  M365 Network connectivity.  Managing Advanced Threat protection and troubleshooting, Analyzing Message trace and headers. Professional Experience: 1) Concentrix Designation: Subject Matter Expert Duration: Mar 11, 2019 till Dec 2021 PRIMARY SKILLS: OFFICE 365, ACTIVE DIRECTORY, MS EXCHANGE, IDENTITY CLOUD. 2) Mphasis Designation: Sr Infra Engineer Duration: 6 Years PRIMARY SKILLS: OFFICE 365, ACTIVE DIRECTORY, MS EXCHANGE, IDENTITY CLOUD. 3) Tech 2u ( Flex ) Designation: Technical Support L2 – Partner Engagement ( Sr. Engineer ) Duration: Joined on 2 nd Dec PRIMARY SKILLS: OFFICE 365, ACTIVE DIRECTORY, MS EXCHANGE, IDENTITY CLOUD. MICROSOFT OFFICE 365:  Provide support for Exchange inter-organizational and o365 mail mailbox migration issues.  Supporting Exchange co-existence environment.  Support in establishing SSO using new features of AADConnect.  Assistance provided to generate Audit report.  Provide support of AADConnect environment.  Post investigation and resolution, provide RCA of the issue using different technical investigative paths.  Handle FL and escalation calls for Identity Management issues.  Troubleshoot complex co-existence scenarios of cloud and on premise environment.  Handling requests related to Cloud App Security.  Educate and train corporate administrators to manage O365 environments.  Train Microsoft Partners on any new feature or capability of O365. O365 DEPLOYMENT AND SUPPORT (Exchange server and Exchange online):  Support on Directory Synchronization environment deployment and post deployment issues  Troubleshoot mailbox migrations between O365 and on premise environment.  Well versed with Azure information Protection.  Assist administrators with Azure RMS deployment and issues on protecting emails with Azure RMS.  Creating custom label to protect files and documents.  Design migration plans to move mailboxes to Exchange online from existing on premise Exchange organization.  Monitor the health of mailboxes post migration to ensure the error free migration.  Deploy users to O365 from Active Directory with the help of Azure AD Connect Tool  Create Exchange Online Protection (EOP) connection filters to deploy spam filtering.  Deploy SMTP relay between Exchange and Office365. Data Collection Tools:  Microsoft Office ODT (Office deployment tool)  Fiddler  OFFCAT  SARA