Leticia L.

Virtual Assistant | Customer Support | Data Entry | Youtube Research

Are you looking for a reliable, detail-oriented Virtual Assistant who delivers without needing to be micromanaged? With 4,000+ hours logged and 100% Job Success on Upwork, I help businesses stay organized, responsive, and running smoothly. I specialize in customer service, data entry, CRM management, and administrative support — handling everything from Zendesk ticket management to spreadsheet organization, research, and back-office operations. I'm also fully bilingual in English and Portuguese (Brazilian), which makes me especially effective for companies operating in or expanding to Brazil. What clients say about working with me: committed to quality, reliable, clear communicator, and accountable for outcomes — straight from my Upwork reviews. If you need someone who shows up, follows through, and treats your business like their own — let's talk.