Seth D.
Customer Care Specialist | Sales | Back Office Tasks | Retention
As a highly motivated and results-driven Customer Care Specialist with over seven years of experience in the BPO industry, I bring a strong commitment to excellence and an in-depth understanding of sales and back-office operations. Fluent in both English and Spanish, I excel in delivering exceptional customer service and fostering meaningful relationships with clients. Throughout my career, I’ve gained valuable expertise in handling a wide range of customer inquiries and providing efficient solutions while supporting business growth. I thrive in fast-paced environments and am always eager to take on new challenges that push me to achieve higher standards. Passionate about leveraging my skills in a dynamic workplace, I am also money-driven, continuously aiming to exceed targets and deliver results. Outside of work, I’m an avid lover of art in all its forms, with a particular appreciation for music, which keeps me inspired and motivated.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $8.4k
Billed in all: $42,808$43k
$8.4k in the last 6 months
Across 5 contracts
Earnings, last 30 days
Skill rankings: Top 9% in Communications
Ranked by MRR among everyone on Upwork with the skill.
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- #666Communications7,670 freelancers · 🇭🇳 #2Top 9%🇭🇳#2 of 30
- #4,070Customer Service37,167 freelancers · 🇭🇳 #75Top 11%🇭🇳#75 of 461