Heilen V.

👋 Hi, I’m Heilen! I’m a Remote Operations Assistant & Customer Support Specialist with 10+ years of experience helping international companies (including Microsoft & Xbox) streamline operations, support customers, and coordinate teams. ✔ What I can do for you: Virtual Assistance: email & calendar management, scheduling, travel planning. Customer Support: bilingual EN-ES service via chat, email, or phone. Operations Support: task management, process organization, team coordination. GoHighLevel Optimization: CRM setup, pipeline automation, workflow creation, campaign management, and reporting. Tools Expertise: Microsoft Teams, Power Automate, Forms, To Do, Excel, Google Suite. Data & Research: data entry, reporting, and lead generation. ✔ Why clients choose me: Skilled in GoHighLevel to optimize marketing and sales pipelines. Bilingual (English & Spanish) – I can support global teams and customers. Experienced in administration, leadership, and customer success. Reliable, detail-oriented, and proactive — I go the extra mile. If you’re looking for someone who can keep your business organized, optimize your GoHighLevel workflows, and support your clients with empathy, let’s talk! 🚀