Mayrin Gagama M.
Healthcare Patient Scheduling | Call Center Agent
I am a Healthcare Virtual Assistant and Customer Service professional with 5+ years of experience supporting US-based corporate accounts and medical practices. Skilled in HIPAA-compliant patient scheduling, call handling, and healthcare administration, I deliver accurate, empathetic, and efficient support. During my training period, I gained experience navigating Jane App Practice Management Software (PMS), including patient intake, scheduling, and waitlist management workflows. My goal is to help clients streamline operations, improve patient satisfaction, and free up valuable time so they can focus on growth.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $756
Billed in all: $2,460$2.5k
$756 in the last 6 months
Across 3 contracts
Earnings, last 30 days
Skill rankings: Top 30% in Market Research Interview
Ranked by MRR among everyone on Upwork with the skill.
- #31Cross-Selling74 freelancers · 🇵🇭 #11Top 42%🇵🇭#11 of 24
- #75Market Research Interview246 freelancers · 🇵🇭 #14Top 30%🇵🇭#14 of 40
- #95Upselling240 freelancers · 🇵🇭 #40Top 40%🇵🇭#40 of 104
- #99Selling302 freelancers · 🇵🇭 #33Top 33%🇵🇭#33 of 97
- #269Order Entry618 freelancers · 🇵🇭 #201Top 44%🇵🇭#201 of 447
- #609BPO Call Center1,567 freelancers · 🇵🇭 #345Top 39%🇵🇭#345 of 880
- #1,101Customer Retention2,511 freelancers · 🇵🇭 #418Top 44%🇵🇭#418 of 941
- #1,678Customer Satisfaction3,986 freelancers · 🇵🇭 #789Top 42%🇵🇭#789 of 1,816