Jofanny Joy C.

BPO professional with 11 years of experience, including more than 6 years in market research interviewing, inbound sales, and customer service, along with 5 years in real estate cold calling. Skilled in telephone interviewing, lead generation, customer communication, and working with CRM and dialer systems. Experienced with Xencall, Mojo, CallTools, Podio, VoipLine, Hubspot and MightyCall. I can learn new tools and processes quickly, consistently meet performance goals, and stay effective under pressure. I’m dependable, self-motivated, and able to work independently with integrity and minimal supervision.