Austine I.
Inbox Specialist|SDR|Appointment Setter|Sales Operations Specialist|VA
Losing qualified leads because emails go unanswered, follow-ups are inconsistent, or your CRM is disorganized? That's where I come in. I help founders, startups, and B2B companies manage customer conversations, qualify leads, organize sales pipelines, and book meetings-so they can spend more time closing deals instead of managing admin work. Within my first 6 months supporting Better Products, I helped manage outreach, follow-ups, and appointment scheduling that contributed to over $191,000 in new business revenue by keeping conversations moving, qualifying prospects effectively, and ensuring the right meetings were booked. I've also supported teams at LadderingYourSuccess, MakersGarments, Sprious, Harvest, and OpusFlow, providing reliable sales support, CRM management, executive inbox handling, and appointment coordination. Here's how I help clients: Sales Development & Lead Qualification * Qualify inbound and outbound prospects * Research companies and decision-makers * Verify Ideal Customer Profile (ICP) fit * Prepare executive-ready prospect summaries Appointment Setting & Calendar Management * Book qualified meetings * Coordinate across multiple time zones * Confirm appointments and manage follow-ups * Reduce scheduling conflicts Executive Inbox & Email Management * Respond professionally to inbound inquiries * Handle sales conversations * Answer common questions * Manage objections * Keep every opportunity moving through the pipeline CRM & Sales Pipeline Management * HubSpot * ClickUp * Trello * Google Sheets * Pipeline updates * Lead tracking * Opportunity management * CRM cleanup and maintenance Sales Operations Support * Prospect research * Follow-up campaigns * SOP creation * Workflow documentation * Process improvement * Sales reporting * Internal documentation Tools • Instantly • HubSpot • Calendly • ClickUp • Trello • Google Workspace • Google Sheets • LinkedIn Sales Research What clients gain by working with me Faster response times More qualified appointments Better-organized CRM data Consistent follow-up with prospects Streamlined sales operations Reduced administrative workload for founders and sales teams Documented, repeatable workflows that support business growth I believe every delayed response, missed follow-up, or disorganized pipeline represents a potential lost opportunity. My role is to ensure those opportunities are handled promptly, professionally, and consistently so your sales team can focus on closing business. If you're looking for a dependable Sales Development Representative, Appointment Setter, Sales Operations Virtual Assistant, or CRM Specialist who can keep your sales pipeline organized and your calendar filled with qualified meetings, I'd be happy to help. Send me a message or invite me to your project, and let's discuss how I can support your sales operations and business growth.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $5.2k
Billed in all: $34,238$34k
$1k in the last 6 months
Across 15 contracts
Earnings, last 30 days
Skill rankings: Top 12% in LinkedIn Lead Generation
Ranked by MRR among everyone on Upwork with the skill.
- #28Sales Prospecting Software149 freelancers · 🇳🇬 #1Top 19%🇳🇬#1 of 9
- #67Meeting Scheduling378 freelancers · 🇳🇬 #7Top 18%🇳🇬#7 of 57
- #86Inside Sales328 freelancers · 🇳🇬 #2Top 26%🇳🇬#2 of 8
- #280Outreach Strategy1,628 freelancers · 🇳🇬 #12Top 17%🇳🇬#12 of 66
- #328Sales Development1,688 freelancers · 🇳🇬 #8Top 19%🇳🇬#8 of 90
- #332Cold Email2,025 freelancers · 🇳🇬 #15Top 16%🇳🇬#15 of 142
- #454LinkedIn Lead Generation3,817 freelancers · 🇳🇬 #10Top 12%🇳🇬#10 of 144
- #961Appointment Setting5,158 freelancers · 🇳🇬 #27Top 19%🇳🇬#27 of 320