Lama A.

• Knowledge of Sprint planning to decide the stories to develop for the Current sprint. • Strong knowledge on Jira tool to manage Scrum Projects and Kanban Projects. • Develop and maintain Product Backlogs. • Comprehensive knowledge of full system development life-cycle and structured software testing phases. • Utilized Agile Scrum practices. • Create test cases and user stories. • Manual Quality Assurance Testing. • Familiar with writing bugs using Bugzilla Tool. • Familiar with SQL commands using MySQL DBMS. • Experience in programming using Microsoft Access. • Experience in Microsoft Office suite (Word, Advanced Excel, Power Point, and Outlook). • Experience in G-Suite. • Very Good typing skills in Arabic & English (Speed: 50 WPM). • Experience in drafting formal letters in both Arabic and English. • Translation skills from Arabic to English and Vice Versa. • Transcription skills by converting audio and video files into text, and converting PDFs to Word and Excel. • Researching skills. • Skills in defining and running software programs, systems, operating systems, and computer hardware devices. • Data Entry Skills with accuracy and attention to details. • Very well organized, and multi-tasking. • E-mail correspondence. • Designing with Canva. • Customer service skills on phone, chat and social media platforms. • Experience on WordPress.