Kyle E.

Account Manager || Project Manager || Business Development

I have a total of 8+ years of professional experience, with 6 of those years in the digital space, where my work combined both sales responsibilities and end-to-end project management. This background allowed me to support clients from initial acquisition to project delivery, giving me a strong understanding of both growth and execution. With over 6+ years of experience supporting creative teams, digital agencies, and growing brands, I help businesses manage projects efficiently, strengthen client relationships, and deliver high-quality digital outputs. I have successfully managed 350+ projects and accounts across web design, eCommerce, branding, digital marketing, and content production, consistently ensuring smooth execution and satisfied clients. 🔹 Account Management and Client Success • Primary point of contact for client communication, updates, and support • Builds long-term relationships through proactive communication • Manages feedback sessions, revisions, and issue resolution • Oversees account growth, retention, and upsell opportunities • Provides post-project follow-up and ongoing client support 🔹 Project Management and Digital Coordination • Oversaw end-to-end project management, from planning and resource allocation to execution and delivery • Coordinated cross-functional and remote teams to keep projects on schedule and within scope • Tracked milestones using project management tools to ensure deadlines and quality standards were met • Conducted quality assurance checks to guarantee deliverables aligned with client expectations • Managed WordPress website projects, branding and design coordination, social media campaigns, and creative asset delivery • Collaborated with SEO specialists, developers, and creative teams to ensure alignment • Managed daily operations and workflows to maintain efficiency 🔹 Business Development and Sales • Researched, identified, and pursued new business opportunities across different industries • Created tailored business proposals, pitch decks, and sales presentations to win contracts • Designed and implemented growth strategies to expand client base and increase revenue • Closed deals from inbound and outbound leads • Managed prospecting, lead qualification, pipeline tracking, and email/social campaigns • Strategized effective call flows and pitches across different industries • Implemented sales automation strategies to streamline workflows and increase conversion