Jessica D.

A self-motivated, result-driven, and detail-oriented personality with 5+ years of history of working physically and remotely in personnel management/relations, customer relations, and administrative services. With a proven track record of exceptional customer relations skills, I am adept at leveraging my problem-solving skills to foster customer retention, business growth, and long-term partnerships with customers. I am adept at operational & administrative management and I am dedicated to identifying gaps in administrative procedures and providing solutions. I am ready to take on challenging roles to leverage acquired management and people skills to create an atmosphere that fosters employee collaboration and engagement SKILLS ● Proficiency in Zendesk, Hubspot, Odoo, Asana, Slack ● Proficiency in MS Office, Google Office ● Data Entry ● Active Listening ● Problem-Solving ● Time Management ● Negotiation Skills ● Writing/ Research Skills ● Interpersonal Relations ● Critical Thinking