Joena Mae S.

I worked in BPO industry for about 5 years, I was able to experience different kind of work loads. Encounter lot of people, able to help them and satisfy them. I did; ¤Customer service-answering thier questios ¤Tech support-walking them through the website ¤airline ticketing-book flight ¤hotel res.-booking hotel rooms ¤sales rep.-selling tickets Resolving customers issue/problem is a big achievement for me.

🇵🇭Catarman, Philippines$10/hr100% JSS4.10 (2)Since Nov 2021

Earnings and projects

MRR

$1,442$1.4k

Last 6 months ÷ 6

#33,550 / 412,022 / 412k

🇵🇭#5,084 / 56,319 / 56.3k

Revenue, last 30 days

$1,395$1.4k

Last 6 months: $8.7k

#31,796 / 412,022 / 412k

🇵🇭#5,360 / 56,319 / 56.3k

Total earnings

$56,900$57k

Billed in all: $58,612$59k

#68,307 / 412,022 / 412k

🇵🇭#10,557 / 56,319 / 56.3k

Per project

$28,450$28k

$8.7k in the last 6 months

#3,192 / 412,022 / 412k

🇵🇭#476 / 56,319 / 56.3k

Projects, last 6 months

0% fixed100% hourly

#128,092 / 412,022 / 412k

🇵🇭#14,297 / 56,319 / 56.3k

Projects in all

Across 5 contracts

20% fixed80% hourly

#328,886 / 412,022 / 412k

🇵🇭#36,738 / 56,319 / 56.3k

$58.6k+$1.4k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch

Skill rankings: Top 7% in Online Help

Ranked by MRR among everyone on Upwork with the skill.

#13Online Help187 freelancers · 🇵🇭 #3Top 7%🇵🇭#3 of 37
#201Computer Skills2,550 freelancers · 🇵🇭 #109Top 8%🇵🇭#109 of 1,301
#274Product Knowledge2,128 freelancers · 🇵🇭 #155Top 13%🇵🇭#155 of 1,267
#378Order Tracking2,668 freelancers · 🇵🇭 #260Top 14%🇵🇭#260 of 1,731
#1,375Online Chat Support11,527 freelancers · 🇵🇭 #807Top 12%🇵🇭#807 of 6,896
#1,715Email Support14,954 freelancers · 🇵🇭 #1,012Top 11%🇵🇭#1,012 of 8,734
#2,243Customer Support20,101 freelancers · 🇵🇭 #1,067Top 11%🇵🇭#1,067 of 9,123
#2,248Virtual Assistance29,113 freelancers · 🇵🇭 #840Top 8%🇵🇭#840 of 9,892

Joena Mae S.

Earnings and projects

Earnings, last 30 days