Chan N.

Email Flows & Deliverability Expert | Klaviyo & ESPs

I help eCommerce and service-based brands turn email marketing into a reliable revenue channel, not just more emails in the inbox, using Klaviyo, Mailchimp, Brevo, and Wix. With over three years of hands-on experience, I build and optimize email campaigns, automated flows, and SMS sequences that drive engagement, conversions, and long-term customer value. My approach combines data-driven strategy with brand-aligned copywriting so every message sounds like a real person wrote it, because it should. WHAT I CAN HELP YOU WITH: 🔴 Email marketing strategy and weekly campaign management: promotions, seasonal launches, new arrivals, newsletters 🔴 Automated flows: welcome series, abandoned cart, post-purchase, win-back, browse abandonment 🔴 Klaviyo setup and optimization, plus Mailchimp, Brevo, ActiveCampaign, and Wix 🔴 Copywriting with a consistent, conversational brand voice 🔴 Mobile-first email design and branded templates 🔴 List segmentation by purchase history, engagement, and browsing behavior 🔴 A/B testing for subject lines, content, timing, and CTAs 🔴 Deliverability and list health: verification, hygiene, cold vs. engaged segmentation 🔴 Performance reporting on opens, clicks, revenue, and flow performance RECENT RESULTS: For a thermal paper eCommerce client, I analyzed 45 days of campaign performance across 17 sends and found educational content was outperforming discount campaigns on revenue-per-recipient, then rebuilt a full month of content around that insight. For a skincare brand, I built a complete non-promotional campaign calendar mapped to content pillars while keeping engagement steady. I don't believe in sending more emails for the sake of it. I focus on the right message to the right people at the right time, using clean data, clear copy, and thoughtful automation. Whether you need a full setup, a rebuild, or help fixing low open rates and weak click performance, I'll meet you where you are and take email marketing to the next level. If you want email to support revenue without hurting your brand, let's talk. 🔧 EXPERTISE Klaviyo, Email Marketing Strategy, Automated Email Flows, Email Campaigns, Email Deliverability, Audience Segmentation, List Cleaning & Email Verification, Welcome Emails, Abandoned Cart Emails, Post-Purchase Emails, Win-Back Emails, Email Copywriting, A/B Testing, SMS Marketing, Mailchimp, Brevo, Wix Email Marketing, eCommerce Email Marketing.