Wilfred F.

Customer Support Specialist | Customer Service

I have been working in the Business Process Outsourcing for more than 3 years now and have extensive experience in handling different types of calls, chats, emails, and data entry jobs. I have worked in retail and financial accounts as a customer service representative over that period of time. I am versatile, detail-oriented, well-organized, efficient, self-motivated, and always willing to learn. Working in the Business Process Outsourcing industry has taught me valuable life lessons like learning how to hone my communication skills, building on my knowledge in the space, and being more patient and empathetic. I’ve learned it’s a profession that requires a tremendous amount of patience, which helped me control my emotions and not take all things personally. I also became more sociable and built relationships with people from all walks of life. I'm always 100% committed and dedicated to my employers. I always feel passionate about what I'm doing and determined to give my best at everything to exceed the goals set to me by my employer, as I represent their business. I am hoping to be a valuable part of your company's growth and success. Thank you.