Gregory H.

Experienced bilingual Dutch-English customer support and ICT professional with a strong background in customer communication, issue resolution, virtual assistance, and technology driven operations. Experienced in supporting customers through email, live chat, and other digital channels while maintaining a professional, solution focused approach. Also experienced within a government ICT environment, contributing to front-end and back-end development, AI assisted workflows, technical support, and digital solutions. Originally educated in Economics, I developed my career by immersing myself in IT, AI, cybersecurity, programming, and modern digital technologies. I combine business understanding with hands-on technical skills, making me adaptable across customer service, IT operations, AI projects, and technology focused roles.