Mahlet N.

The goal is to create simple systems, clear workflows, better organization, and reliable execution so you can spend less time managing the backend and more time creating, leading, and growing. If your business has grown to the point where things are getting harder to organize and too much still depends on you, I can help bring structure to it. I’m a Virtual Business & Operations Manager supporting creative businesses, artists, and founders who want structure, clarity, and systems that actually work, without killing the creative process. With 7+ years of experience across art, design, project coordination, business operations, and digital workflows, I help creative businesses turn ideas into organized, sustainable operations. I sit at the intersection of creativity, operations, project management, and automation, helping you stay on top of projects, organize your backend, improve workflows, and build systems that allow your business to grow without everything depending on you. I don’t just execute tasks. I look at how your business works, identify bottlenecks, organize moving parts, and create practical systems that make work easier, clearer, and more efficient. 💼 Business & Operations - Day-to-day operations management - Project & task coordination - Workflow setup & optimization - CRM & client management - Team & stakeholder coordination - SOPs & process documentation - Scheduling & follow-ups 📊 Project Management - Project planning & execution - Timelines & deliverables - Task & deadline tracking - Project dashboards & reporting - Team coordination - Client communication - Progress & priority management ⚙️ Systems & Automation - Workflow automation - CRM & pipeline management - AI-assisted workflows - Process improvement - SOP development - Digital systems & integrations 🛍️ E-commerce Operations - Shopify & Etsy management - Product listings & organization - Order tracking - Customer communication - Backend optimization 🛠 Tools & Platforms Project & Operations: ClickUp, Notion, Trello, HubSpot, Google Workspace CRM & Automation: HubSpot, GoHighLevel, Zapier, AI tools E-commerce: Shopify, Etsy Creative & Content: Adobe Creative Suite, Canva, CapCut, Adobe Premiere Pro, OpusClip Why work with me? My background in design, business development, customer experience, and digital operations gives me a different perspective on business systems. I understand that creative businesses don't always operate like traditional businesses, and the goal isn't to add unnecessary complexity. Project Management | Business Operations | Operations Management | Workflow Management | Process Improvement | SOPs | CRM Management | Digital Operations | Automation | Creative Operations