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Jeffrey S.
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Jeffrey S.

Operations Support & Business Development Expert

With over 10 years of professional experience across contact center operations, customer service, technical support, business development, and administrative support, I bring a strong foundation in organization, communication, and operational efficiency. As a pioneer in Philippine insurance telemarketing and an experienced executive and back-office support professional, I have developed expertise in calendar and email management, document preparation, data entry, reporting, records management, and stakeholder coordination. I am highly detail-oriented, proactive, and adaptable, with a proven ability to manage multiple priorities while providing reliable administrative support to executives, teams, and business operations. My goal is to contribute to organizational success through efficient, professional, and dependable administrative support.

🇵🇭Navotas, Philippines$15/hr100% JSS4.92 (9)Since Nov 2021

Earnings and projects

MRR
$2.2k

Last 6 months ÷ 6

World#20,005 / 412k
🇵🇭Country#2,049 / 56.3k
Revenue, last 30 days
$2.6k

Last 6 months: $13k

World#15,602 / 412k
🇵🇭Country#1,429 / 56.3k
Total earnings
$111k

Billed in all: $116k

World#34,935 / 412k
🇵🇭Country#4,336 / 56.3k
Per project
$12k

$6.6k in the last 6 months

World#12,229 / 412k
🇵🇭Country#2,732 / 56.3k
Projects, last 6 months
2
0% fixed100% hourly
World#88,921 / 412k
🇵🇭Country#8,168 / 56.3k
Projects in all
9

Across 13 contracts

8% fixed92% hourly
World#212,270 / 412k
🇵🇭Country#18,392 / 56.3k

Earnings, last 30 days

$116k+$2.6k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$112k$114k$116kOct 8Oct 23Nov 7

Skill rankings: Top 5% in Customer Service

Ranked by MRR among everyone on Upwork with the skill.

  1. #24Continuous Improvement320 freelancers · 🇵🇭 #6Top 8%
  2. #33Employee Engagement352 freelancers · 🇵🇭 #5Top 9%
  3. #67Call Center Management1,271 freelancers · 🇵🇭 #22Top 5%
  4. #109Sales Development1,688 freelancers · 🇵🇭 #24Top 6%
  5. #118Human Resource Management2,062 freelancers · 🇵🇭 #29Top 6%
  6. #235Process Improvement2,840 freelancers · 🇵🇭 #37Top 8%
  7. #298Customer Relationship Management5,121 freelancers · 🇵🇭 #49Top 6%
  8. #323Management Skills6,116 freelancers · 🇵🇭 #89Top 5%