Jeffrey S.
Operations Support & Business Development Expert
With over 10 years of professional experience across contact center operations, customer service, technical support, business development, and administrative support, I bring a strong foundation in organization, communication, and operational efficiency. As a pioneer in Philippine insurance telemarketing and an experienced executive and back-office support professional, I have developed expertise in calendar and email management, document preparation, data entry, reporting, records management, and stakeholder coordination. I am highly detail-oriented, proactive, and adaptable, with a proven ability to manage multiple priorities while providing reliable administrative support to executives, teams, and business operations. My goal is to contribute to organizational success through efficient, professional, and dependable administrative support.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $13k
Billed in all: $115,956$116k
$6.6k in the last 6 months
Across 13 contracts
Earnings, last 30 days
Skill rankings: Top 5% in Customer Service
Ranked by MRR among everyone on Upwork with the skill.
- #24Continuous Improvement320 freelancers · 🇵🇭 #6Top 8%🇵🇭#6 of 49
- #33Employee Engagement352 freelancers · 🇵🇭 #5Top 9%🇵🇭#5 of 62
- #67Call Center Management1,271 freelancers · 🇵🇭 #22Top 5%🇵🇭#22 of 484
- #109Sales Development1,688 freelancers · 🇵🇭 #24Top 6%🇵🇭#24 of 421
- #118Human Resource Management2,062 freelancers · 🇵🇭 #29Top 6%🇵🇭#29 of 588
- #235Process Improvement2,840 freelancers · 🇵🇭 #37Top 8%🇵🇭#37 of 534
- #298Customer Relationship Management5,121 freelancers · 🇵🇭 #49Top 6%🇵🇭#49 of 1,228
- #323Management Skills6,116 freelancers · 🇵🇭 #89Top 5%🇵🇭#89 of 1,901