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Joan D.

Joan D.

Customer Service Representative | Problem Solving | Customer Service

I'm Joan, a hardworking professional who is always looking for growth and innovation, I'm always open to learning new skills that could improve my work and contribute to those around me. I specialize at handling customer service concerns with a 3 year experience. During this period I also had the chance to supervise customer service representatives through interventions, call reviews and real-time assistance. That said, I make sure to deliver customer satisfaction in resolving customers' concern.

🇵🇭San Miguel, Philippines$7/hr100% JSS5.00 (1)Since Nov 2021
GlobeUpwork

Earnings and projects

MRR
$905

Last 6 months ÷ 6

World#52,558 / 412k
🇵🇭Country#10,080 / 56.3k
Revenue, last 30 days
$824

Last 6 months: $5.4k

World#48,943 / 412k
🇵🇭Country#10,475 / 56.3k
Total earnings
$50k

Billed in all: $52k

World#75,764 / 412k
🇵🇭Country#11,969 / 56.3k
Per project
$25k

$5.4k in the last 6 months

World#4,066 / 412k
🇵🇭Country#685 / 56.3k
Projects, last 6 months
1
0% fixed100% hourly
World#128,096 / 412k
🇵🇭Country#14,297 / 56.3k
Projects in all
2

Across 3 contracts

0% fixed100% hourly
World#328,890 / 412k
🇵🇭Country#36,738 / 56.3k

Earnings, last 30 days

$51.8k+$824 earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$51.0k$51.5k$52.0kOct 9Oct 24Nov 8

Skill rankings: Top 14% in Problem Solving

Ranked by MRR among everyone on Upwork with the skill.

  1. #169Problem Solving1,247 freelancers · 🇵🇭 #56Top 14%
  2. #188Social Customer Service1,137 freelancers · 🇵🇭 #103Top 17%
  3. #7,191Customer Service37,168 freelancers · 🇵🇭 #3,962Top 19%