Angela G.

I’m a reliable and detail-oriented Executive Virtual Assistant and Client Operations Support Specialist with 10 years of (BPO) Business Process Outsourcing experience and hands-on experience supporting clients, executives, and day-to-day business operations. I can help with: Administrative and executive support Client and customer communication Email and calendar management Data entry, research, and reporting CRM and back-office support Invoicing, payment processing, and QuickBooks Lead generation and follow-ups Social media management and content support Document management and other administrative tasks In my recent Client Operations Support Specialist role, I’ve handled client requests, account and payment-related tasks, data management, follow-ups, and operational support while maintaining accuracy and professionalism. I also bring experience as an Executive Assistant, Collections Specialist, Customer Service Representative, Retention Specialist, and Fraud Analyst. This background has strengthened my ability to communicate effectively, solve problems, handle sensitive information, and stay organized in fast-paced environments. I’m comfortable working independently, following established processes, learning new systems quickly, and taking ownership of tasks from start to finish. If you’re looking for someone dependable who can take work off your plate and keep your operations organized, I’d be happy to help.