Krizelle Anne R.
Operations, QA & KYC Specialist | E-Commerce Support
Versatile Operations and Quality Assurance Specialist with a solid background in Civil Engineering and over 7 years of hands-on experience across financial services, iGaming, and project management. I specialize in quality monitoring, agent coaching, and back-office compliance having successfully progressed from front-line support to leading quality evaluation initiatives. Known for sharp attention to detail and strong communication skills, I excel at turning complex compliance standards into clear, actionable guidance for teams and clients alike. Key Strengths: QA Auditing (Scorebuddy) | KYC Verification & Financial Compliance | Non-Voice & Chat Support | Process Improvement & Coaching | Project Coordination
Earnings and projects
Last 6 months ÷ 3.1 months active (since Aug 2026)
Last 6 months: $2.3k
Billed in all: $2,539$2.5k
$2.3k in the last 6 months
Earnings, last 30 days
Skill rankings: Top 13% in Spreadsheet Form
Ranked by MRR among everyone on Upwork with the skill.
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