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Gian Carlo C.

Gian Carlo C.

Virtual Assistant | Bank Fraud Investigation | Complaints Handling

I'm a technical person in which I showcased for a famous mobile phone company for years. During the process, I have honed my communication skills which got me promoted to being a Case Manager, from Handling complaints, Pacifying customers, empowerments - count me in! Then, I got transitioned into bank Fraud Investigation. transaction monitoring, and Identifying potential fraud activity in which I specializes for more than 6 years. - Updates and transparency is the key. so let's work together! - Written or Spoken. I'm confident!

🇵🇭Pasig City, Philippines$10/hr90% JSS5.00 (12)Since Nov 2021
GlobeUpwork

Earnings and projects

MRR
$1.7k

Last 6 months ÷ 6

World#28,005 / 412k
🇵🇭Country#3,770 / 56.3k
Revenue, last 30 days
$1.5k

Last 6 months: $10k

World#28,782 / 412k
🇵🇭Country#4,509 / 56.3k
Total earnings
$102k
World#38,505 / 412k
🇵🇭Country#4,996 / 56.3k
Per project
$9.2k

$3.4k in the last 6 months

World#17,579 / 412k
🇵🇭Country#4,093 / 56.3k
Projects, last 6 months
3
0% fixed100% hourly
World#66,482 / 412k
🇵🇭Country#5,298 / 56.3k
Projects in all
11

Across 13 contracts

0% fixed100% hourly
World#192,420 / 412k
🇵🇭Country#16,201 / 56.3k

Earnings, last 30 days

$102k+$1.6k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$99k$100k$101k$102kOct 9Oct 24Nov 8

Dotted: longer than usual between two readings. Hatched: over two weeks without one.

Skill rankings: Top 6% in Virtual Assistance

Ranked by MRR among everyone on Upwork with the skill.

  1. #42Complaint Management355 freelancers · 🇵🇭 #21Top 12%
  2. #76Fraud Detection629 freelancers · 🇵🇭 #54Top 12%
  3. #289Customer Experience2,788 freelancers · 🇵🇭 #113Top 10%
  4. #1,667Virtual Assistance29,113 freelancers · 🇵🇭 #593Top 6%