Mercy A.

Are your operations getting harder to manage as your business grows? I help bring structure, clarity, and better systems so things run more smoothly. I’m Mercy, an Operations Manager and Home Health Recruiter focused on workflow automation, process improvement, and recruitment operations. I support businesses by organizing operations, building practical workflows, and managing recruitment pipelines so teams can stay on track without unnecessary stress. I’ve worked with growing teams, especially in home health, where I’ve: Recruited 200 plus caregivers, CNAs, GNAs, LPNs, and RNs Reviewed and screened 1000-plus resumes using ATS tools Managed end-to-end hiring processes, including sourcing, screening, onboarding, and compliance Built simple, effective workflows and SOPs that improved coordination and reduced confusion How I Support Your Business ✔ Operations Management and Process Organization ✔ Workflow Automation and SOP Development using Notion, Airtable, Asana, and Monday ✔ Home Health Recruitment and Hiring Support ✔ Recruitment Pipeline Management and HR Coordination ✔ Admin Support, Task Tracking, and Reporting Results I’ve Delivered ✓ Helped teams stay organized with clearer workflows and task visibility ✓ Supported consistent and structured hiring processes ✓ Reduced errors by improving documentation and internal systems ✓ Made it easier for business owners to track operations and team performance Tools I Use Asana • Trello • Airtable • Notion • Apploi • Indeed • iSolved • WellSky • Google Workspace • Microsoft Office • QuickBooks • Slack • Zoom • RightSignature • ChatGPT • Monday What It’s Like to Work With Me I focus on keeping things clear, simple, and well organized. No complexity, just systems that actually work for you and your team. You can expect: More structured operations Smoother workflows Better-organized hiring processes Consistent, reliable support If you need help bringing order to your operations and recruitment, I’d be happy to support you. 👉Click INVITE to Job or send a MESSAGE so we can have a quick chat and see what you need.