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Jessa May A.

Jessa May A.

Customer Service Specialist | Virtual Assistant

I've worked in a customer service industry that specializes in billing concerns, retention, escalation, order tracking and fullfillment with over 7 years of experience. I provide premium service to my clients, ensure efficient and productive work and produce quality and accurate result. Here are my skills: ✔ Customer service (Chat/E-mail/Phone) ✔ Microsoft Office/ Google Docs/ Google Spreadsheet ✔ Administrative Support ✔ Web Research/ Google Search ✔ Appointment Scheduling ✔ Travel Booking I am a self motivated person and willing to take jobs that's out of my expertise with proper training to assist you more and provide you more time for other important stuffs you've been working on. I'am hyper responsive so feel free to message me and let's work it out together!

🇵🇭Dasmarinas, Philippines$7/hr80% JSS5.00 (1)Since Nov 2021

Earnings and projects

MRR
$1.5k

Last 6 months ÷ 6

World#31,830 / 412k
🇵🇭Country#4,654 / 56.3k
Revenue, last 30 days
$1.8k

Last 6 months: $9.1k

World#24,716 / 412k
🇵🇭Country#3,439 / 56.3k
Total earnings
$80k

Billed in all: $85k

World#49,803 / 412k
🇵🇭Country#7,032 / 56.3k
Per project
$40k

$9.1k in the last 6 months

World#1,556 / 412k
🇵🇭Country#167 / 56.3k
Projects, last 6 months
1
0% fixed100% hourly
World#128,095 / 412k
🇵🇭Country#14,297 / 56.3k
Projects in all
2
0% fixed100% hourly
World#328,889 / 412k
🇵🇭Country#36,738 / 56.3k

Earnings, last 30 days

$85.5k+$1.8k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$83k$84k$85k$86kOct 8Oct 23Nov 7

Skill rankings: Top 6% in Active Listening

Ranked by MRR among everyone on Upwork with the skill.

  1. #32Active Listening497 freelancers · 🇵🇭 #9Top 6%
  2. #147Time Management1,763 freelancers · 🇵🇭 #41Top 8%
  3. #161BPO Call Center1,567 freelancers · 🇵🇭 #76Top 10%
  4. #204Order Fulfillment1,928 freelancers · 🇵🇭 #147Top 11%
  5. #250Product Knowledge2,128 freelancers · 🇵🇭 #141Top 12%
  6. #310Order Processing2,648 freelancers · 🇵🇭 #210Top 12%
  7. #316Customer Retention2,511 freelancers · 🇵🇭 #113Top 13%
  8. #344Order Tracking2,668 freelancers · 🇵🇭 #235Top 13%