Jessa May A.
Customer Service Specialist | Virtual Assistant
I've worked in a customer service industry that specializes in billing concerns, retention, escalation, order tracking and fullfillment with over 7 years of experience. I provide premium service to my clients, ensure efficient and productive work and produce quality and accurate result. Here are my skills: ✔ Customer service (Chat/E-mail/Phone) ✔ Microsoft Office/ Google Docs/ Google Spreadsheet ✔ Administrative Support ✔ Web Research/ Google Search ✔ Appointment Scheduling ✔ Travel Booking I am a self motivated person and willing to take jobs that's out of my expertise with proper training to assist you more and provide you more time for other important stuffs you've been working on. I'am hyper responsive so feel free to message me and let's work it out together!
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $9.1k
Billed in all: $85,457$85k
$9.1k in the last 6 months
Earnings, last 30 days
Skill rankings: Top 6% in Active Listening
Ranked by MRR among everyone on Upwork with the skill.
- #32Active Listening497 freelancers · 🇵🇭 #9Top 6%🇵🇭#9 of 188
- #147Time Management1,763 freelancers · 🇵🇭 #41Top 8%🇵🇭#41 of 687
- #161BPO Call Center1,567 freelancers · 🇵🇭 #76Top 10%🇵🇭#76 of 880
- #204Order Fulfillment1,928 freelancers · 🇵🇭 #147Top 11%🇵🇭#147 of 1,262
- #250Product Knowledge2,128 freelancers · 🇵🇭 #141Top 12%🇵🇭#141 of 1,267
- #310Order Processing2,648 freelancers · 🇵🇭 #210Top 12%🇵🇭#210 of 1,622
- #316Customer Retention2,511 freelancers · 🇵🇭 #113Top 13%🇵🇭#113 of 941
- #344Order Tracking2,668 freelancers · 🇵🇭 #235Top 13%🇵🇭#235 of 1,731