Rezel Marjoise H.

Are you looking for a reliable, detail-oriented, and customer-focused virtual assistant to handle your email and live chat support? I help e-commerce businesses provide exceptional customer service that builds loyalty and increases sales. With experience in Shopify, Etsy, and other e-commerce platforms, I ensure every customer inquiry is handled professionally and efficiently. 📌 My Core Services: ✅ Email & Live Chat Support – Answering inquiries, handling complaints, and ensuring customer satisfaction. ✅ Order Processing & Tracking – Managing refunds, exchanges, and shipment updates. ✅ E-commerce Customer Assistance – Supporting customers on Shopify, Etsy, and other online stores. ✅ Data Entry & Record Management – Keeping customer information organized and up to date. 📌 Additional Shopify Services: ✔️ Product listing & updates ✔️ Basic store management & backend support ✔️ Order fulfillment coordination 💡 Tools & Platforms I Use: 🔹 Shopify | Etsy | AfterShip 🔹 Gmail | Tidio | Trello | Google Sheets 🔹 Canva | Pinterest I bring years of experience in customer service, from working in call centers (travel & delivery) to assisting e-commerce brands as a freelancer. My goal is to provide efficient, professional, and friendly support that helps your business thrive. 💬 Let’s connect! I'm ready to help take your customer service to the next level. 🚀