Muhammad S.

Running an online store means juggling listings, orders, inventory and customer messages every single day. I take that workload off your plate. I'm an e-commerce manager with 3,700+ hours on Upwork, a 100% Job Success score and a 5.0 rating across 30+ jobs. Here is exactly what I bring to your store: PLATFORMS I WORK IN Shopify: adding products, collections, variants, pricing, tags, inventory and order management Amazon Seller Central: creating and updating listings, managing inventory and keeping product details accurate eBay: creating and revising listings, updating stock and prices, and managing orders Etsy: creating listings, titles, tags and variations, updating inventory and handling orders PRODUCT LISTING SKILLS - Single and bulk product uploads using CSV and spreadsheet templates - Variations, SKUs, barcodes, categories and attributes set up correctly - Product titles, descriptions and tags written clearly, with search keywords included - Price, stock and detail updates across Shopify, Amazon, eBay and Etsy - Auditing existing listings and fixing errors, duplicates and missing information ORDER PROCESSING SKILLS - Reviewing new orders and checking them for errors - Updating order status and adding tracking information - Following up on delayed, cancelled or problem orders - Keeping order records organized and easy to track across all your sales channels CUSTOMER SUPPORT SKILLS - Replying to customer questions about products, shipping and orders - Handling returns, exchanges and refund requests politely and quickly - Following your store policies and tone of voice - Escalating issues to you only when needed RESEARCH AND DATA SKILLS - Product research and collecting accurate product details - Excel and Google Sheets for catalog management, tracking and simple reports - Fast, accurate data entry with a final check before delivery HOW I WORK I follow your instructions closely, check my work before I send it, and keep you updated so you never have to chase me. If you have a process or checklist, I will follow it. If you don't, I will help you build a simple one. WHAT TO SEND ME Message me your platform (Shopify, Amazon, eBay, Etsy or a mix), the tasks you need covered, your daily order volume and your preferred working hours. I will reply with a clear plan and timeline.