Irene D.

Expert in Follow up Boss and Lofty

Irene De la Cruz-Villanueva is an accomplished executive assistant from the Philippines who has successfully transitioned from a 7-year career in the contact center industry in providing customer service and been 6 years providing virtual assistance for real estate investors, brokers, and agents across the US and Canada. As a skilled of Follow Up Boss and Lofty or Chime automation, integrations and action plans, Irene excels at streamlining processes to enhance productivity and drive results. With experience in cold calling, team leadership, transaction coordinating, and marketing, Irene is well-equipped to manage various aspects of real estate operations. Her action-oriented mindset allows her to thrive in fast-paced environments, effortlessly juggling multiple tasks while maintaining a strong focus on both people and outcomes. Irene’s adaptability enables her to navigate standard expectations, as she bases her actions on reason rather than external opinions. Her preference for structured work environments allows her to be highly efficient, particularly in familiar systems and routines. As a natural leader, Irene is assertive and persistent, often taking the initiative to drive projects forward while ensuring accuracy in her work. Her dynamic personality, combined with her strong work ethic, makes her an invaluable asset in any team, especially in roles that require both speed and precision.