Lammoy Oahenia S.

I believe that my skills and experience will be a great asset to the development of your company. My pervious experience in the customer service industry as a quality analyst provided me with the ability to assist with the growth and development of agent to provide great customer experience. I am a well-rounded individual that is flexible, friendly and a goal- oriented person who always strives for excellence. I am a creative and passionate with a willingness to learn and adapt. I am a very strong team player, motivator, and a good sense of personality. I consider myself to be honest, hardworking, and very dedicated. I have worked in various costumer service entities and this is an opportunity for me to expand on my ability. Experience; Etech Global Services (January 2019-febuary 2022) Quality Analyst Analyze customer service representatives calls and provide feedback to improve customer service. Palace multiplex ( May 2019) Box office cashier Print tickets to customers Juici patties (March 2016- 2018) Prepare Meals Serve customers Took orders Cashier Miss Monica Restaurant; (July 2015- December 2015) Prepare meals Serve customers, Took orders. Education; Montego Bay Community College 2019- 2021 B.B. Coke High School 2010-2015 New Forest primary and junior high school 2006-2010 Hobbies; Reading Writing poetry Dancing Drama Awards; Academic award for excellence in C.X.C. Secretary for Girls Guide 2014-2015 Prefect of B.B. Coke High School 2014-2015 Certificate in customer service and customer complaint Successful completion of aspiring leadership program at Etech