Blessing M.
Virtual Assistant | Operations Support
If you're still the person everyone comes to for updates, follow-ups, approvals, and “how do we do this again?”, you need a Virtual Assistant who can take ownership, not just take instructions. I provide Virtual Assistant, Executive & Personal Assistant, and Operations Support to help founders and growing teams stay organised, keep tasks moving, and ensure important details don't slip through the cracks. Using tools like ClickUp and structured workflows, I help bring clarity, accountability, and consistency to day-to-day operations. I work with founders and growing service-based teams as the operational partner behind the scenes, bringing structure to priorities, projects, workflows, and processes so you can spend less time managing the details and more time leading. With 5+ years of experience as an Executive Assistant, Operations Support Specialist, Project Coordinator, and Property Manager, I've supported businesses in industries including construction, landscape materials supply and distribution, telecommunications, real estate, and property management. Working across these different environments has taught me to look beyond individual tasks, understand how the pieces fit together, identify where work gets stuck, and create practical systems that make operations easier to manage and scale. HOW I CAN SUPPORT YOU: EXECUTIVE & PERSONAL ASSISTANT SUPPORT I take ownership of the day-to-day details that keep you and your team moving, from managing priorities and coordinating schedules to handling follow-ups and making sure nothing falls through the cracks. ✔️Calendar and schedule management ✔️Meeting coordination and follow-ups ✔️Travel and appointment coordination ✔️Inbox and email management ✔️Personal and business task management ✔️Executive communication and correspondence ✔️Vendor/client coordination ✔️Priority and deadline management OPERATIONS & PROJECT COORDINATION I help keep projects, people, and priorities organized by creating visibility around what needs to happen, who owns it, and what needs to happen next. ✔️Daily operational coordination ✔️Task and project tracking ✔️Team follow-up and accountability ✔️Workflow coordination and process improvement ✔️Reporting and status tracking ✔️Managing recurring operational tasks CLICKUP & WORKFLOW SYSTEMS I use ClickUp to turn scattered tasks, projects, and processes into organized systems with clear ownership, visibility, and follow-through. ✔️ClickUp Workspace Setup & Organization ✔️Lists, Folders, Statuses & Custom Fields ✔️Dashboards and Reporting ✔️Automations, Task Templates & Standardized Workflows ✔️SOP & Knowledge Base Organization 💼A Recent Client Result A growing construction company was managing projects, responsibilities, and processes through verbal instructions and scattered messages, making follow-up and accountability difficult. I helped build a centralized ClickUp operations system, including: 𝟭𝟱+ 𝗽𝗿𝗼𝗷𝗲𝗰𝘁𝘀 𝘀𝘁𝗿𝘂𝗰𝘁𝘂𝗿𝗲𝗱 | 𝟭𝟬+ 𝗦𝗢𝗣𝘀 𝗱𝗼𝗰𝘂𝗺𝗲𝗻𝘁𝗲𝗱 | 𝟯 𝗽𝗿𝗼𝗰𝗲𝘀𝘀𝗲𝘀 𝘀𝘁𝗮𝗻𝗱𝗮𝗿𝗱𝗶𝘇𝗲𝗱. The result was clearer ownership, better visibility, and a more consistent way for the team to manage work. I also support CRM and administrative operations using tools such as HubSpot, Airtable, Notion, Monday, Trello, Google Workspace, and Microsoft Office, automating where appropriate through Zapier and Make. What you can expect from me: Ownership, not just task completion. I'll look at what needs to happen, organize the moving parts, follow up with the right people, flag issues before they become problems, and keep things moving without requiring you to constantly chase me. My goal is simple: 𝗬𝗼𝘂 𝘀𝗵𝗼𝘂𝗹𝗱 𝗯𝗲 𝗮𝗯𝗹𝗲 𝘁𝗼 𝗵𝗮𝗻𝗱 𝘀𝗼𝗺𝗲𝘁𝗵𝗶𝗻𝗴 𝗼𝘃𝗲𝗿 𝗮𝗻𝗱 𝘁𝗿𝘂𝘀𝘁 𝘁𝗵𝗮𝘁 𝗶𝘁 𝘄𝗶𝗹𝗹 𝗯𝗲 𝗺𝗮𝗻𝗮𝗴𝗲𝗱 𝘁𝗵𝗿𝗼𝘂𝗴𝗵 𝘁𝗼 𝗰𝗼𝗺𝗽𝗹𝗲𝘁𝗶𝗼𝗻. If you need an Executive/Personal Assistant who can also bring operational structure, systems, and follow-through to your day-to-day work, let's talk.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $13k
Billed in all: $32,017$32k
$13k in the last 6 months
Across 18 contracts
Earnings, last 30 days
Skill rankings: Top 3% in Online Research
Ranked by MRR among everyone on Upwork with the skill.
- #28Project Management Support644 freelancers · 🇳🇬 #2Top 4%🇳🇬#2 of 75
- #58Business Process Management645 freelancers · 🇳🇬 #1Top 9%🇳🇬#1 of 50
- #70Personal Administration1,703 freelancers · 🇳🇬 #9Top 4%🇳🇬#9 of 228
- #77Process Documentation883 freelancers · 🇳🇬 #7Top 9%🇳🇬#7 of 105
- #153ClickUp2,407 freelancers · 🇳🇬 #13Top 6%🇳🇬#13 of 370
- #168Calendar Management4,894 freelancers · 🇳🇬 #19Top 3%🇳🇬#19 of 814
- #208Online Research8,217 freelancers · 🇳🇬 #3Top 3%🇳🇬#3 of 284
- #244Process Improvement2,840 freelancers · 🇳🇬 #9Top 9%🇳🇬#9 of 201