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David N.
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David N.

Ecommerce Manager/ Customer Support Specialist /CRM Specilist

⭐️⭐️⭐️⭐️David is enthusastic, hard working and I look forward to working with him again in the future."⭐️⭐️⭐️⭐️ As a skilled ecommerce Manager and customer support specialist, I have the expertise to help you optimize both and take your business to the next level.With my skillset I can help you optimize your online sales and customer satisfaction. Entrusting me with your Ecommerce and customer support needs can be a game changer for your business. I have the expertise and skills to streamline your online sales and customer service processes, resulting in less stress and complaints for you and a better experience for your customers. ✔️SERVICES ✅️ CRM Setup and Customization ✅️Customer Service/Support: Phone, Chat, Email, Technical & Non-technical troubleshooting ✅️Ecommerce Management: Shopify, Amazon, WordPress, WooCommerce, Estay ✅️Technical Support: Office 365, Active Directory, Website, Admin ✅️Order Management: Processing, Inventory, Shipping, Returns ,A-Z claims ✅️ Property ManagementI ✅️Admin Support: Calendar management, Email management, Data entry, Research, Social Media Management, Administrative tasks,Data Entry ✅️ Airbnb Guest Support ✔️PROFICENCIES ✅️Zendesk, Freshdesk, Live Agent I✅️ntercom, Slack, Live Chat, Guesty Bonsai ✅️Microsoft Office, G-suite, Office365 ✅️Cognos Analytics, Power Bi, HTML & CSS ✅️Canva, Buildium, Gleap, Meta Business Suite ✅️ClickFunnels, HighLevel, ConvertKit ✅️Calendly, ActiveCampaign, Wordpress ✅️Crowdcast, Dropified, Trello ✅️Shopify, Hootsuite, Dropbox ✅️Notion, Zapier, Estay, Airbnb, Booking, VRBO ✅️Amazon Seller, SQL, Microsoft Azure Let's work together to achieve your business goals and take your online sales and customer satisfaction to the next level. Contact me today to discuss how we can make it happen. Message me, let's get started!

🇬🇧Newcastle upon Tyne, United Kingdom$15/hr100% JSS5.00 (15)Since Dec 2021

Earnings and projects

MRR
$1.6k

Last 6 months ÷ 6

World#29,977 / 412k
🇬🇧Country#659 / 10.7k
Revenue, last 30 days
$0

Last 6 months: $9.6k

Total earnings
$69k

Billed in all: $71k

World#57,534 / 412k
🇬🇧Country#1,279 / 10.7k
Per project
$6.9k

$9.6k in the last 6 months

World#24,753 / 412k
🇬🇧Country#390 / 10.7k
Projects, last 6 months
1
0% fixed100% hourly
World#128,095 / 412k
🇬🇧Country#2,874 / 10.7k
Projects in all
10

Across 20 contracts

15% fixed85% hourly
World#201,800 / 412k
🇬🇧Country#5,476 / 10.7k

Earnings, last 30 days

$70.9kNothing earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$69k$70k$71k$72kOct 8Oct 23Nov 7

Read once a week before Oct 9, 2026, daily since.

Skill rankings: Top 8% in Administrative Support

Ranked by MRR among everyone on Upwork with the skill.

  1. #70End User Technical Support418 freelancers · 🇬🇧 #1Top 17%
  2. #175Ticketing System1,296 freelancers · 🇬🇧 #1Top 14%
  3. #182Order Fulfillment1,928 freelancers · 🇬🇧 #2Top 9%
  4. #287Order Processing2,648 freelancers · 🇬🇧 #3Top 11%
  5. #315Amazon3,514 freelancers · 🇬🇧 #7Top 9%
  6. #451Customer Satisfaction3,986 freelancers · 🇬🇧 #4Top 11%
  7. #746Zendesk5,908 freelancers · 🇬🇧 #5Top 13%
  8. #818CRM Automation7,959 freelancers · 🇬🇧 #31Top 10%