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Onica  .
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Onica .

Customer Service & Support Specialist | Friendly and Results-Driven

Hi, I’m Onica 👋 I help businesses connect with prospects and customers through persuasive cold calling, friendly client support, and clear communication. With a background in customer service and data entry, I’ve learned the importance of listening, problem-solving, and following through until a task is done right. Here’s what I bring to your team: ✅ A confident, engaging voice for sales and customer calls ✅ Quick learning skills—I adapt to new scripts, tools, and industries with ease ✅ Professional call etiquette and the ability to handle objections calmly ✅ Reliable support for lead follow-up, appointment setting, and CRM updates I don’t just make calls—I build conversations that convert. Let’s get results together!

🇩🇲Roseau, Dominica$12/hr100% JSS5.00 (1)Since Dec 2021
MRR
$200
🌍#113K/398K
🇩🇲#17/56
Recent Earnings
$1,198
🌍#113K/398K
🇩🇲#17/56
Total Earnings
$6,673
🌍#220K/398K
🇩🇲#33/56
Avg. Per Project
$2,224
🌍#67.3K/398K
🇩🇲#17/56
Recent Projects
1
0f2h
🌍#128K/398K
🇩🇲#18/56
Total Projects
3
0f3h
🌍#289K/398K
🇩🇲#33/56
MRR Performance Over Time
$50k$25k$0
6 mo ago3 mo agoNow
Coming SoonGathering historical data
World Skill Rankings
of 1,139
#478
Customer OnboardingTop 42%
#1,714Management Skills
#3,115Sales
#4,352Online Chat Support
#7,182Customer Support
#9,684Administrative Support
#10,549Virtual Assistance
#13,310Customer Service
🇩🇲Dominica Skill Rankings
of 3
#1
SalesTop <0.01%
#2Customer Onboarding
#4Management Skills
#4Online Chat Support
#5Customer Support
#5Virtual Assistance
#8Administrative Support
#9Customer Service
Onica . — Top 29% in Dominica | UpworkMRR