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Bernadette G.
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Bernadette G.

Virtual Assistant

. 5 years of tier II of technical support and 2 years of customer service. For the technical background I was assigned in providing trouble shooting TV Box / Internet and Phone Service level 2 of technical support for DVR / CCTV we did port forwarding ( Single,Double and Triple port forwarding ) Also a level 2 tech support for VPN. then the 2 years customer service was more on answering queries about the plan, bill and order tracking as well

🇵🇭Naic, Philippines$6/hr100% JSS5.00 (3)Since Dec 2021

Earnings and projects

MRR
$968

Last 6 months ÷ 6

World#49,723 / 412k
🇵🇭Country#9,355 / 56.3k
Revenue, last 30 days
$953

Last 6 months: $5.8k

World#44,220 / 412k
🇵🇭Country#9,039 / 56.3k
Total earnings
$48k

Billed in all: $50k

World#78,869 / 412k
🇵🇭Country#12,507 / 56.3k
Per project
$16k

$5.8k in the last 6 months

World#8,464 / 412k
🇵🇭Country#1,788 / 56.3k
Projects, last 6 months
1
0% fixed100% hourly
World#128,092 / 412k
🇵🇭Country#14,297 / 56.3k
Projects in all
3

Across 5 contracts

0% fixed100% hourly
World#304,140 / 412k
🇵🇭Country#31,917 / 56.3k

Earnings, last 30 days

$49.5k+$953 earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$48.5k$49.0k$49.5k$50.0kOct 8Oct 23Nov 7

Skill rankings: Top 19% in Hardware Troubleshooting

Ranked by MRR among everyone on Upwork with the skill.

  1. #125Hardware Troubleshooting642 freelancers · 🇵🇭 #74Top 19%
  2. #300Troubleshooting1,460 freelancers · 🇵🇭 #108Top 21%