Merry Jane D.

Lead Gen Specialist | Operations Support | Customer Support

Results-driven professional with 8+ years of experience in customer service, lead generation, virtual assistance, team leadership, and administrative support. Proven track record of supporting business operations, managing client relationships, coordinating projects, and driving growth through strategic prospecting and outreach initiatives. Adept at handling multiple priorities in fast-paced remote environments while maintaining a high level of accuracy, professionalism, and attention to detail. Experienced in executive support, calendar and inbox management, CRM administration, lead generation campaign management, data management, client communications, process improvement, and team training. Proficient in Apollo, LinkedIn Sales Navigator, HubSpot, Salesforce, Monday, Airtable, GoHighLevel, Trello, Google Workspace, Microsoft Office, and various outreach and productivity platforms. Recognized for strong organizational skills, excellent communication, problem-solving abilities, and a proactive approach to supporting executives, teams, and business objectives.