Elaisha Marie C.
Virtual Assistant | Customer Service | Administrative & CRM Support
Need someone reliable to handle the day-to-day tasks that keep your business moving? I can help. I'm a Virtual Assistant with 7+ years of experience in customer service, administrative support, CRM management, dispatching, scheduling, follow-ups, and social media support. I’ve worked with business owners and teams where staying organized, responding quickly, and keeping customers informed are essential. Here’s what I can help you with: • Customer service via phone, email, chat, and SMS • Email and calendar management • Appointment scheduling and follow-ups • CRM updates and customer records • Dispatching and team coordination • Data entry and administrative tasks • Lead follow-up and customer communication • Social media posting and basic content support • Research and other day-to-day virtual assistant tasks I have experience working with ServiceTitan, HubSpot, Salesforce, Pipedrive, Albi, and Agency Matrix, and I’m comfortable learning new tools and processes quickly. What you can expect from me: ✓ Clear and professional communication ✓ Reliable follow-through ✓ Organized and detail-oriented work ✓ Fast response to customers and team members ✓ Ability to work independently ✓ Willingness to learn your systems and processes My goal isn't just to complete tasks. It's to make your workload lighter, keep things organized, and make sure customers and daily operations are taken care of. If you're looking for a dependable VA who can wear multiple hats and become a reliable part of your team, I'd be happy to help.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $8.2k
Billed in all: $34,956$35k
$8.2k in the last 6 months
Across 8 contracts
Earnings, last 30 days
Skill rankings: Top 10% in Receptionist Skills
Ranked by MRR among everyone on Upwork with the skill.
- #13Collections Framework60 freelancers · 🇵🇭 #7Top 22%🇵🇭#7 of 39
- #142Receptionist Skills1,446 freelancers · 🇵🇭 #50Top 10%🇵🇭#50 of 533
- #145Sales Management1,242 freelancers · 🇵🇭 #47Top 12%🇵🇭#47 of 359
- #693Cold Calling6,565 freelancers · 🇵🇭 #328Top 11%🇵🇭#328 of 3,198
- #1,058Sales9,827 freelancers · 🇵🇭 #390Top 11%🇵🇭#390 of 3,672
- #4,281Customer Service37,167 freelancers · 🇵🇭 #2,161Top 12%🇵🇭#2,161 of 18,590