Chanta A.

Need a reliable VA to keep your mortgage files, real estate transactions, and property management tasks organized? I help mortgage brokers, loan officers, real estate professionals, property managers, and business owners manage documentation, coordinate daily operations, and stay on top of important follow-ups. With 6+ years of administrative and customer service experience, including 2+ years supporting mortgage and real estate businesses and 1 year of property management experience, I provide organized, dependable support to help keep your operations running smoothly. 🏦 MORTGAGE LOAN PROCESSING Loan file setup and document management Borrower document collection and follow-ups Income and asset document review Loan conditions and pipeline tracking CRM/LOS updates and lender portal coordination Administrative support for conventional, FHA, VA, DSCR, hard money, fix-and-flip, commercial, and refinance loans 🏡 REAL ESTATE & PROPERTY MANAGEMENT MLS searches, listing administration, and transaction coordination Property records and lease tracking Tenant communication and rent follow-ups Maintenance request and vendor coordination Lead management, CRM updates, and client follow-ups Property-related document organization and administrative support 💼 EXECUTIVE & ADMINISTRATIVE SUPPORT Email and calendar management Appointment scheduling and meeting coordination Data entry, online research, and document preparation Task tracking and day-to-day business administration 🎯 HR, RECRUITING & CUSTOMER SUPPORT Candidate sourcing and screening coordination Interview scheduling and candidate follow-ups ATS updates, background checks, and onboarding support Phone, email, and chat support Customer inquiries and account updates 🛠️ TOOLS & PLATFORMS Stellar MLS, Follow Up Boss, SkySlope, KVCore, GoHighLevel, KW Command, Salesforce, HubSpot, ShareFile, Google Workspace, and Microsoft Office, along with loan processing portals. WHY WORK WITH ME? Detail-oriented and organized Clear communication and consistent follow-ups Comfortable managing multiple priorities Careful with confidential documents and information Committed to accuracy, deadlines, and reliable support Looking for a dependable VA to support your mortgage business, real estate operations, or rental properties? Send me a message or invite me to submit a proposal here on Upwork. Let's discuss your needs and how I can help keep your business organized and moving forward.