Chanta A.

Mortgage Loan Processor | Real Estate | Executive Assistant | HR

Need someone who can keep your mortgage files, real estate transactions, and day-to-day operations organized and moving forward? I’m a detail-oriented Mortgage Loan Processor and Real Estate Virtual Assistant with 6+ years of administrative and customer service experience and hands-on experience supporting mortgage brokers, loan officers, real estate professionals, executives, and growing businesses. 🏦 Mortgage Loan Processing Loan application review and file setup Borrower document collection and follow-up Income and asset documentation review Conditions tracking and follow-up Loan pipeline management Processor and lender portal updates Document verification and organization Coordination with borrowers, lenders, title, and insurance Purchase | Refinance | DSCR | Hard Money | Fix & Flip Pre-approval and loan file management CRM/LOS data entry and updates 🏡 Real Estate VA & Transaction Support MLS and listing management Transaction coordination Contract-to-close support CRM management and database updates Follow-up with clients, agents, and vendors Lead management Email and calendar management Administrative and transaction support 👩‍💼 Executive & Administrative Support Inbox and calendar management Appointment scheduling Document preparation Data entry and research File and document organization SOP and process documentation Meeting coordination Administrative task management 🎯 Recruitment & HR Support Candidate sourcing Resume screening Applicant tracking systems (ATS) Interview scheduling Candidate follow-up Onboarding support Recruitment coordination 💬 Customer Support Email, phone, and chat support Customer and client communication Appointment scheduling Issue resolution Follow-up and account support Why Clients Work With Me ✓ Detail-oriented and highly organized ✓ Strong written and verbal English communication ✓ Reliable and proactive ✓ Quick to learn new systems and processes ✓ Comfortable handling confidential documents ✓ Able to work independently with minimal supervision ✓ Focused on accuracy, deadlines, and keeping tasks moving Tools & Platforms: IntroLend, ShareFile, Shanks Portal, BPL Portal, Stellar MLS, SkySlope, Follow Up Boss, KVCore, GoHighLevel, HubSpot, Salesforce, KW Command, Google Workspace, Microsoft Office, Notion, Zapier, and other CRM, LOS, and business platforms. If you need a Mortgage Loan Processor, Real Estate VA, Executive Assistant, Recruiter, or Customer Support professional who can take ownership of the details and keep your operations organized, I’d be happy to help. 📩 Send me a message, and let's discuss how I can help your business run more efficiently.