Gean Rey E.

I’m a Customer Service Representative with over 8 years of experience supporting companies in the US and Australia. I handle high-volume calls and tickets, resolve customer concerns in real time, manage complaints and claims, and ensure clear, professional communication. I also provide operations support, coordinating with internal teams to keep service delivery smooth and organised. I work with Notion, Retool, Slack, Zendesk, Freshdesk, HubSpot, Zoho, RingCentral, Xero, Google Suite, and more. Feeling overwhelmed with customer inquiries or unresolved tickets? Let’s fix that! I can step in to keep your support organized, responsive, and stress-free while making sure your customers feel genuinely taken care of. Send me a message and let’s talk about how we can strengthen your customer support together!