Rizwan A.Private profile: Upwork shows its earnings only to signed-in members, so we check it every few weeks, not daily. MRR here is a rough estimate (Upwork's six-month earnings ÷ months active). Last read Nov 5, 2026.

Hello! I'm Rizwan Ahmed, an experienced E-commerce Operations and Customer Support Specialist with over 15 years of experience helping businesses deliver exceptional customer experiences and streamline daily operations. I specialize in supporting Shopify stores, Amazon sellers, and growing e-commerce brands by managing customer inquiries, processing orders, handling returns and refunds, and keeping operations running smoothly. Here's how I can help your business: ✅ Shopify Store Operations • Order processing and fulfillment • Returns, refunds, and exchanges • Product management • Inventory coordination • Customer account support ✅ Amazon Seller Support • Seller Central operations • Customer messaging • Order management • Case management • Performance support ✅ Customer Support • Email support • Live chat support • Ticket management • Customer issue resolution • Technical troubleshooting ✅ Tools I Work With • Shopify • Amazon Seller Central • Zendesk • Freshdesk • Intercom • Gorgias • HubSpot CRM • Salesforce • Slack • Google Workspace I believe great customer support builds long-term customer loyalty. I communicate professionally, solve problems efficiently, and always strive to provide a positive experience for every customer. Whether you need someone to manage your customer support, streamline your e-commerce operations, or become a dependable member of your remote team, I'm ready to help. Let's discuss how I can contribute to your business and help your customers have an outstanding experience.