Georgina V.

Operations, CRM & Workflow Support Specialist | HighLevel

I help businesses stay organized and operationally efficient through CRM support, workflow coordination, onboarding systems, and administrative process support. With 12+ years of experience across operations, client support, onboarding coordination, and administrative systems, I’ve supported businesses with CRM organization, workflow implementation, lead management, process documentation, and day-to-day operational support. I specialize in supporting businesses using systems such as HighLevel and HubSpot, including: • CRM organization and lead management • Workflow and automation support • Pipeline and onboarding coordination • Email and SMS campaign support • Funnel, form, and inquiry workflow setup • Process documentation and knowledge base creation • Administrative systems and operational support • Client and cross-functional team coordination I also have experience supporting startups and growing businesses with operational reporting, onboarding processes, internal coordination, and workflow improvements across customer support, sales administration, and business operations. In addition to CRM and operations support, I also assist with email marketing coordination, newsletter management, content scheduling, and system-related administrative support that helps businesses stay organized behind the scenes. I value clear communication, structure, accuracy, and reliability in the work I do. My goal is to help businesses maintain organized workflows, efficient onboarding systems, and manageable day-to-day operations as they grow. Tools & Platforms: GoHighLevel | HubSpot | Google Workspace | Mailchimp | Canva | Slack | WhatsApp | Trello | Asana | WordPress