Bohdan P.

Need Salesforce to do more than store customer data? I help businesses improve sales and service workflows through scalable CRM architecture, automation, and integrations. With 9+ years of experience, I combine hands-on delivery as a Salesforce Developer, strategic guidance as a Salesforce Consultant, and platform expertise as a Salesforce Administrator. I have contributed to enterprise Salesforce implementations and CRM transformations for organizations including British American Tobacco, DHL, Airbnb, Howden Group Holdings, Novidea, and Equifax. My experience spans Salesforce Sales Cloud, Service Cloud, custom application development, API integrations, system configuration, and process automation. One automation initiative helped increase a client’s sales performance by 50%. Salesforce Development: As a Salesforce Developer, I build scalable solutions using Apex, Lightning Web Components (LWC), Visualforce, JavaScript, and REST APIs. I customize Salesforce Lightning experiences, develop complex business logic, and connect Salesforce with external applications. Salesforce Developer services are ideal for businesses that need maintainable code, reliable integrations, and custom functionality aligned with their workflows. For custom workflows or API-heavy projects, a Salesforce Developer can help turn technical requirements into a practical, scalable solution. Salesforce Consulting and Architecture: As a Salesforce Consultant, I translate business objectives into technical roadmaps and implementation plans. I assess requirements, design data models, define solution architecture, and recommend approaches that balance delivery speed, maintainability, and long-term scalability. A Salesforce Consultant can help you evaluate your current CRM, identify process inefficiencies, and prioritize improvements. For roadmap and architecture decisions, a Salesforce Consultant can connect business requirements with the right Salesforce capabilities. Salesforce Administration and Optimization: As a Salesforce Administrator, I configure objects, fields, permissions, reports, dashboards, Flows, and platform settings. I help teams improve data quality, simplify daily operations, and maintain a reliable Salesforce environment. Salesforce Administrator support can include system audits, configuration improvements, reporting, user support, and ongoing maintenance. For configuration, reporting, and user adoption, a Salesforce Administrator can help keep your CRM efficient and aligned with changing business needs. Core Areas of Expertise: - Salesforce Development: Apex, Lightning Web Components (LWC), Visualforce, Lightning UI, and custom business logic - CRM Implementation: Salesforce Sales Cloud, Service Cloud, requirements analysis, and solution design - Process Automation: Salesforce Flow, Apex triggers, workflow optimization, and reduced manual operations - Integrations and APIs: REST API development, third-party integrations, and cross-platform data synchronization - Marketing Automation: Salesforce Marketing Cloud, customer journeys, and campaign integrations - Architecture and Maintenance: Data model design, performance optimization, system audits, upgrades, and scalability planning How I Approach Projects: I start by understanding your business objectives, existing systems, technical constraints, and expected outcomes. Then I recommend a solution, explain the trade-offs, and deliver improvements in manageable steps. Whether you need a Salesforce Developer for custom functionality, a Salesforce Consultant for solution design, or a Salesforce Administrator for reliable day-to-day operations, I focus on measurable business value rather than unnecessary complexity. I can also work directly as your Salesforce Developer on implementation and customization, while maintaining a focus on code quality, system stability, and long-term maintainability. During discovery and planning, I can contribute as your Salesforce Consultant to clarify requirements, define priorities, and establish a realistic roadmap. For ongoing operations, I can support your team as a Salesforce Administrator by improving configuration, reporting, automation, and platform usability. I work exclusively within the Salesforce ecosystem. I do not offer Zoho CRM or HubSpot CRM as primary CRM platforms. My focus is on delivering secure, scalable, and maintainable Salesforce solutions that improve sales processes, service delivery, and customer engagement. If you're looking for a Salesforce Developer, Salesforce Consultant, or Salesforce Administrator who understands both technical execution and business impact, let's discuss your goals, timeline, and the outcomes you want to achieve.