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Charles N.
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Charles N.

Executive Assistant | Operations Coordinator | CRM & SOPs

Executive Assistant | Operations Coordinator with 5+ years of experience supporting senior executives and managing cross-functional operations across consulting, technology, healthcare, media, and nonprofit environments, including enterprise partners and government-contracting firms. I specialize in calendar and inbox management, travel coordination, and executive communications, paired with strong operational skills in Asana, CRM administration, SOP development, and workflow automation. I've built reporting systems and KPI dashboards, managed vendor and supplier relationships, and created documentation that keeps distributed teams accountable and on schedule. Clients rely on me to keep projects moving and ensure nothing falls through the cracks, whether that's a task, a deadline, or a follow-up. I'm proficient across Microsoft Office 365 and Google Workspace, comfortable handling confidential information with discretion, and skilled at working independently with minimal oversight while proactively improving processes as I go. If you need someone who can take ownership of your calendar, inbox, projects, and systems and make your business run more efficiently, let's talk.

🇳🇬Enugu, Nigeria$20/hr100% JSS5.00 (6)Since Dec 2021
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Earnings and projects

MRR
$1.9k

Last 6 months ÷ 6

World#24,676 / 412k
🇳🇬Country#385 / 13.8k
Revenue, last 30 days
$2k

Last 6 months: $11k

World#21,612 / 412k
🇳🇬Country#331 / 13.8k
Total earnings
$27k

Billed in all: $30k

World#118,552 / 412k
🇳🇬Country#1,673 / 13.8k
Per project
$2.4k

$2.2k in the last 6 months

World#66,085 / 412k
🇳🇬Country#1,061 / 13.8k
Projects, last 6 months
5
0% fixed100% hourly
World#41,746 / 412k
🇳🇬Country#2,705 / 13.8k
Projects in all
11

Across 14 contracts

14% fixed86% hourly
World#192,417 / 412k
🇳🇬Country#6,892 / 13.8k

Earnings, last 30 days

$29.8k+$2k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$27k$28k$29k$30kOct 8Oct 23Nov 7

Skill rankings: Top 4% in Microsoft Word

Ranked by MRR among everyone on Upwork with the skill.

  1. #20Draft Correspondence301 freelancers · 🇳🇬 #1Top 7%
  2. #86Personal Administration1,703 freelancers · 🇳🇬 #11Top 5%
  3. #92Travel Planning1,777 freelancers · 🇳🇬 #8Top 5%
  4. #135File Management2,593 freelancers · 🇳🇬 #14Top 5%
  5. #223Calendar Management4,894 freelancers · 🇳🇬 #23Top 5%
  6. #336Executive Support5,288 freelancers · 🇳🇬 #34Top 6%
  7. #343Google Workspace6,041 freelancers · 🇳🇬 #34Top 6%
  8. #400Scheduling6,335 freelancers · 🇳🇬 #18Top 6%