Charles N.

Executive Assistant | Operations Coordinator | CRM & SOPs

Executive Assistant | Operations Coordinator with 5+ years of experience supporting senior executives and managing cross-functional operations across consulting, technology, healthcare, media, and nonprofit environments, including enterprise partners and government-contracting firms. I specialize in calendar and inbox management, travel coordination, and executive communications, paired with strong operational skills in Asana, CRM administration, SOP development, and workflow automation. I've built reporting systems and KPI dashboards, managed vendor and supplier relationships, and created documentation that keeps distributed teams accountable and on schedule. Clients rely on me to keep projects moving and ensure nothing falls through the cracks, whether that's a task, a deadline, or a follow-up. I'm proficient across Microsoft Office 365 and Google Workspace, comfortable handling confidential information with discretion, and skilled at working independently with minimal oversight while proactively improving processes as I go. If you need someone who can take ownership of your calendar, inbox, projects, and systems and make your business run more efficiently, let's talk.