M Fahad A.

I help founders and growing teams keep daily operations organized through CRM management, administrative support, research, reporting, and follow-up coordination. With 130+ Upwork contracts, I bring hands-on experience supporting marketing agencies, sales teams, and growing businesses. My background combines administrative support, CRM management, lead research, email outreach, and team coordination to help businesses stay organized and keep day-to-day operations running smoothly. HERE'S WHAT I CAN TAKE OFF YOUR PLATE ADMINISTRATIVE & OPERATIONS SUPPORT • Spreadsheet management, document preparation, and file organization. • Task tracking, deadline monitoring, and recurring administrative support. • Team coordination, follow-ups, and daily progress updates. • Business research, data entry, and operational reporting. CRM & SALES SUPPORT • CRM contact management, database updates, and data cleaning. • Lead tracking, pipeline management, and contact organization. • Duplicate removal, data enrichment, and CRM-ready spreadsheets. • Sales administration, prospect follow-ups, and reporting. EMAIL MARKETING & OUTREACH • Cold email campaign setup, management, and monitoring. • Email sequences, follow-ups, and audience segmentation. • Mailbox management, deliverability testing, and campaign reporting. • Reply tracking, bounce monitoring, and outreach data organization. LEAD GENERATION, RESEARCH & DATA MANAGEMENT • B2B lead generation and decision-maker research. • LinkedIn prospecting, company research, and contact verification. • Market research, data extraction, and list building. • Data cleaning, formatting, and reporting in Google Sheets and Excel. TOOLS I WORK WITH • Admin & Documents: Google Workspace, Google Sheets, Microsoft Excel, Microsoft Office. • Project & Team Coordination: Trello, Slack, Microsoft Teams, ClickUp, Jira, Notion, Asana, Monday. • CRM & Sales Management: GoHighLevel (GHL), Zoho CRM, HubSpot, Salesforce, Pipedrive. • Lead Research & Data Enrichment: LinkedIn Sales Navigator, Apollo, BuiltWith, Seamless, Crunchbase, ZoomInfo, RocketReach, ContactOut, StoreLeads, Lead411. • Email Marketing & Outreach: Instantly, Smartlead, Mailchimp, Klaviyo, Brevo, CisionOne, GMass. • Automation & Integrations: Make, Zapier, n8n, API integrations. HOW I WORK I start by understanding your priorities, existing workflows, and expectations. I keep tasks organized, maintain accurate records, follow up on outstanding items, and provide clear progress updates. My goal is simple: to take time-consuming administrative and operational work off your plate so you can focus on growing your business. Whether you need ongoing virtual assistance, CRM management, administrative support, or help with sales and marketing operations, send me a message. I'd be happy to discuss how I can support your team.