Adaora O.

Your Time Saver & Business Growth Partner Are you juggling too many tasks, calendar chaos, inbox overload, project follow-ups, or delayed customer responses? I take the operational weight off your shoulders so you can focus on strategy and growth. With 6+ years of experience supporting founders, small business owners, and remote teams, I specialize in executive assistance, project coordination, and customer support. I combine proactivity, clear communication, and process optimization to keep your operations running smoothly. Here’s what I can do for you: 🖇Core Virtual Assistance & Executive Support • Executive Assistance • Calendar Management • Email Management • Travel Planning & Coordination • Meeting Preparation & Follow-Ups • Research & Data Gathering 📊 Project Coordination & Operations • Project Coordination • Workflow Optimization • Task Management • Process Documentation • Stakeholder Communication • Reporting & Progress Tracking 👥 Customer Support & Client Success • Customer Support (Email, Chat, Phone) • CRM Management (HubSpot, Salesforce, Zoho, Pipedrive) • Client Onboarding • Ticket Resolution & Escalation Handling • Customer Retention & Follow-Ups ⚙️ Tech & Tools • Asana, Trello, ClickUp, Notion • Google Workspace (Docs, Sheets, Calendar, Gmail) • Microsoft Office Suite • Slack, Zoom, MS Teams • Zendesk, Freshdesk, HelpScout • Airtable, Monday.com 📈 Business Support & Sales Assistance • Lead Generation • Appointment Setting • CRM Data Entry & Pipeline Updates • Basic Telemarketing / Cold Calling • Order Processing & Tracking Why Clients Hire Me: ✅ 100% Job Success + Rising Talent badge – proven reliability ✅ Quick turnaround & proactive updates – no chasing required ✅ Tech-savvy: Asana, Trello, Slack, Zendesk, G-Suite, Notion, ClickUp, HubSpot ✅ Confidential, dependable, and focused on success ✅ Results-focused: I save clients 10+ hours weekly and improve response times by up to 50% 📩 Let’s make your operations stress-free. Send me a message; I respond within 30 minutes and can start supporting you right away!