Rosangelica F.
Bilingual Customer Service Specialist | Virtual Assistant
Thank you for visiting my profile, I am responsible, disciplined, and a fast learner. I have been playing an important role as a customer support in the call center industry for high-profile companies such as Foot Locker, Altice, and Roblox. I have also worked on several translation projects through Upwork with 100% satisfaction from my clients. How I can help you: ✅Customer Support - Live chat support - Email Support - Phone support - Social media support -Tech support -Moderation ✅Translation Services - Proofreading - ENG/SPN -SPN-ENG emails, messages and ordinary documents translation - ENG/SPN -SPN-ENG translation of agreements, contracts, covenants - ENG/SPN -SPN-ENG Translation of technical handbooks, manuals, instructions, and medical diagnoses. ✅Admin Work - Data Entry - G-suite (Google Docs, Google Sheet, etc.) - Microsoft Office (Word, Excel/ CSV files, Outlook, etc.) - Collecting emails and contact information - Internet Research
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $13k
Billed in all: $72,740$73k
$3.3k in the last 6 months
Across 6 contracts
Across 42 contracts
Earnings, last 30 days
Skill rankings: Top 3% in Translation
Ranked by MRR among everyone on Upwork with the skill.
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