Back to leaderboardLast snapshot: Nov 7
Mercedes F.
Customer service
Thank you for checking out my profile! I have been working in the Customer service industry for more than 9 years, you will have a proactive, responsible, problem solver and quick learner person in your team. Years of experience with clients communication, chat support as well as email communication. Thanks for reading, and I look forward to (hopefully) working with you!
🇩🇴Puerto Plata, Dominican Republic$16/hr80% JSSSince Dec 2021
Earnings and projects
MRR
$2,972$3k
Last 6 months ÷ 6
World#12,922 / 412,022 / 412k
🇩🇴Country#25 / 1,225 / 1,225
Revenue, last 30 days
$2,996$3k
Last 6 months: $18k
World#12,664 / 412,022 / 412k
🇩🇴Country#26 / 1,225 / 1,225
Total earnings
$111,167$111k
Billed in all: $116,860$117k
World#34,728 / 412,022 / 412k
🇩🇴Country#66 / 1,225 / 1,225
Per project
$111,167$111k
$18k in the last 6 months
World#142 / 412,022 / 412k
🇩🇴Country#1 / 1,225 / 1,225
Projects, last 6 months
1
0% fixed100% hourly
World#128,092 / 412,022 / 412k
🇩🇴Country#338 / 1,225 / 1,225
Projects in all
1
Across 7 contracts
14% fixed86% hourly
World#360,671 / 412,022 / 412k
🇩🇴Country#927 / 1,225 / 1,225
Earnings, last 30 days
$117k+$3k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
Skill rankings: Top 2% in Customer Service
Ranked by MRR among everyone on Upwork with the skill.
- #133Phone Communication6,538 freelancers · 🇩🇴 #3Top 2%🇩🇴#3 of 193
- #237Online Chat Support11,527 freelancers · 🇩🇴 #3Top 2%🇩🇴#3 of 290
- #286Email Communication14,123 freelancers · 🇩🇴 #2Top 2%🇩🇴#2 of 223
- #458Customer Support20,101 freelancers · 🇩🇴 #6Top 2%🇩🇴#6 of 294
- #751Customer Service37,167 freelancers · 🇩🇴 #8Top 2%🇩🇴#8 of 565