Erika T.
Customer Service | Sales | Order Fulfillment
Hi! I'm Erika with 3 years of Customer Service and Sales experience, helping businesses deliver excellent support and streamline operations. Skills & Services: • Customer Support: Email, chat, and phone assistance • Sales & Lead Conversion: Upselling, Closing sales • Telemarketing: Cold/warm calling, appointment setting • Order Processing: Tracking, returns, inventory coordination • Admin & VA Tasks: Data entry, scheduling, research Why Work With Me: Reliable, organized, tech-savvy, and customer-focused, I provide fast, professional support to help your business run smoothly and grow.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $7k
Billed in all: $19,199$19k
$3.5k in the last 6 months
Across 6 contracts
Earnings, last 30 days
Skill rankings: Top 13% in Cold Calling
Ranked by MRR among everyone on Upwork with the skill.
- #11Procure-to-Pay73 freelancers · 🇵🇭 #4Top 15%🇵🇭#4 of 16
- #125Ecommerce Order Fulfillment755 freelancers · 🇵🇭 #80Top 17%🇵🇭#80 of 376
- #135Procurement991 freelancers · 🇵🇭 #37Top 14%🇵🇭#37 of 192
- #660Telemarketing4,857 freelancers · 🇵🇭 #320Top 14%🇵🇭#320 of 2,174
- #731Customer Satisfaction3,986 freelancers · 🇵🇭 #355Top 18%🇵🇭#355 of 1,816
- #861Cold Calling6,565 freelancers · 🇵🇭 #424Top 13%🇵🇭#424 of 3,198
- #1,906Online Chat Support11,527 freelancers · 🇵🇭 #1,167Top 17%🇵🇭#1,167 of 6,896
- #2,397Email Support14,954 freelancers · 🇵🇭 #1,458Top 16%🇵🇭#1,458 of 8,734