Juliet .N. E.

Property Management Virtual Assistant | AppFolio & Buildium | Tenant Communications, Maintenance Coordination & Administrative Support for Property Managers. In my most recent role, I managed tenant communications, lease administration, and maintenance coordination for a growing US based property management company, using Buildium across a portfolio spanning residential, commercial,affordable housing, and short-term rentals, seeing the property manager from day-to-day admin to focus on growing the business. I help property managers, landlords, and brokers stay on top of day-to-day operations tenant communications, maintenance work order coordination, and administrative support so they can focus on growing their portfolio instead of drowning in inbox and paperwork. I've supported property management operations for clients in handling: ✔ Tenant communications (email, phone, and text) leasing inquiries, follow-ups, and coordination, conflict resolutions. ✔ Maintenance request intake, work order entry, and tracking through to completion. ✔ Administrative support across lease files, tenant records, and owner reporting, Rent Collection. ✔ Data entry and record-keeping in AppFolio and Buildium ✔ Customer service for tenants and prospective renters, with prompt, professional responses. I'm comfortable working independently, following established SOPs, and communicating clearly with tenants, vendors, and internal teams. I'm available to align with your time zone and bring strong written and verbal English communication skills to every client interaction. If you need a reliable virtual assistant who already understands property management workflows and can hit the ground running, let's talk about your biggest admin bottleneck . I'll tell you exactly how I'd fix it.. Send an 'invite' or click on Hire Now to move forward.