Mario R.

Need an AMERICAN QUALITY expert that actually takes care of your business and your customers? You're in the right place! -Native English and Spanish speaker -Vast experience with CRMs (Monday, Salesforce, GoHighLevel, Hubspot, etc.) -Customer Service, certified from my Corporate experience at global Call Center (BPO) companies -Hight Ticket Sales Closing and Appointment Setting with REAL conversion rates -Almost a decade of experience in B2B and B2C -Telemarketing Strategies -Lead Generation, quality hand-picked leads only -Quality Assurance on lists of data (Data Entry) -Live Chat and SMS with Customers -Sales, Retentions and Contract Renewals -Over a year of experience as Management / Team Leader for a team of sales representatives -Sales Coaching and English/Spanish Teaching and Translation -I've done sales and customer relationship management in: ✅Immigration Law Firms (Legal Intake, LawMatics, Docketwise, Filevine) ✅A Pharmacy, Insurance Company Alternatives, a Dental Company and a Medical Billing Firm ✅Credit Repair ✅Education and Coaching Businesses ✅A Property Management Company (Real Estate) ✅E-Commerce and Web Development Startups (experience using Shopify for Invoicing) ✅The Biggest Travel Agencies (Hospitality) ✅Digital Marketing Agencies (experience in Community Management and Podcasts) ✅Tech and AI Companies (SaaS) ✅IT Outsourcing (MSP) ✅Solar Companies and Home Security ✅A UPS franchise (Executive Assistant) ✅A Car Refinancing Company ✅A Debt Collection Agency ✅Telecommunications (Phone Carriers) ✅A Retail Electric Provider ✅Cable TV