Ibrahim A.

"Ibrahim helped us troubleshoot several technical issues on our Shopify site, from theme conflicts to app integrations. He identified the root causes and fixed everything without disrupting our live store. Fast and reliable with excellent support." — 𝐀𝐮𝐠𝐮𝐬𝐭𝐨 𝐑., 𝐅𝐨𝐮𝐧𝐝𝐞𝐫 (𝟔-𝐅𝐢𝐠𝐮𝐫𝐞 Italian 𝐅𝐚𝐬𝐡𝐢𝐨𝐧 𝐁𝐫𝐚𝐧𝐝) You need someone who can own the backend of your Shopify store, keep operations, fulfillment, and customer support running without you having to chase it, and build the systems and SOPs that let your brand scale without things falling through the cracks. I've helped ecommerce brands generate over $900K+ in Revenue by combining Shopify store management, ecommerce operations, order fulfillment, customer experience, and process building that keeps a business running like clockwork. Even when I'm the only one holding it together. Whether you're a founder who needs a dependable operator to run day-to-day operations, a growing brand that needs its first real SOPs and systems, or a store that's outgrown ad-hoc processes and needs someone to bring structure back, I step in and own it end to end. 𝐑𝐞𝐬𝐮𝐥𝐭𝐬 & 𝐄𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞 ✔ $900K+ Revenue Influenced Across Ecommerce Brands ✔ 37+ Shopify & Ecommerce Projects Successfully Completed ✔ Shopify & Shopify Plus Store Management Experience ✔ Ecommerce Operations, Order Fulfillment & Inventory Management Expertise ✔ Customer Service, Support & Retention Experience (Gorgias, Klaviyo) ✔ SOP Building & Project Coordination (ClickUp, Asana, Monday com) ✔ Amazon, Etsy & TikTok Shop Multi-Channel Experience ✔ Supplier & Vendor Management, Bookkeeping (QuickBooks) 𝐖𝐡𝐲 𝐂𝐥𝐢𝐞𝐧𝐭𝐬 𝐂𝐡𝐨𝐨𝐬𝐞 𝐌𝐞? Most freelancers pick one lane, either operations, or customer service, or catalog work. I combine all of it: Shopify store management, ecommerce operations, customer experience, SOPs, and multi-channel support, so you get one person who can actually run the business, not just one piece of it. 𝐇𝐨𝐰 𝐈 𝐇𝐞𝐥𝐩 𝐄𝐜𝐨𝐦𝐦𝐞𝐫𝐜𝐞 𝐁𝐫𝐚𝐧𝐝𝐬: 𝐒𝐡𝐨𝐩𝐢𝐟𝐲 𝐒𝐭𝐨𝐫𝐞 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭 & 𝐄𝐜𝐨𝐦𝐦𝐞𝐫𝐜𝐞 𝐎𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧𝐬 ✔ Shopify & Shopify Plus Store Management ✔ Ecommerce Operations & Store Setup ✔ Inventory Management & Reconciliation ✔ Product Uploads, Catalog Management & Product Listings ✔ Supplier & Vendor Communication and Coordination ✔ Order Fulfillment & Shipping/Logistics Coordination ✔ Customer Support, Returns & Refunds ✔ SOP Building for Growing Teams 𝐏𝐫𝐨𝐣𝐞𝐜𝐭 & 𝐎𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧𝐬 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭 (𝐂𝐥𝐢𝐜𝐤𝐔𝐩, 𝐀𝐬𝐚𝐧𝐚, 𝐌𝐨𝐧𝐝𝐚𝐲 .𝐜𝐨𝐦) ✔ Task & Project Coordination Across Teams ✔ Google Sheets / Excel Reporting & Reconciliation ✔ Bookkeeping Support (QuickBooks) ✔ Using AI Tools (ChatGPT, Claude) to Work Faster 𝐊𝐥𝐚𝐯𝐢𝐲𝐨 & 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐑𝐞𝐭𝐞𝐧𝐭𝐢𝐨𝐧 ✔ Klaviyo Setup & Flow Management ✔ Customer Retention Support ✔ Conversion Rate Optimization (CRO) & AOV Growth 𝐌𝐮𝐥𝐭𝐢-𝐂𝐡𝐚𝐧𝐧𝐞𝐥 𝐒𝐮𝐩𝐩𝐨𝐫𝐭 ✔ Amazon Store Support ✔ Etsy & TikTok Shop If you're looking for a Shopify Ecommerce Operations Manager who can own the backend, keep customers happy, and bring structure to a growing brand, I'd be happy to discuss your project and find where I can add the most value. 𝐂𝐥𝐢𝐜𝐤 "𝐂𝐨𝐧𝐭𝐚𝐜𝐭" 𝐚𝐭 𝐭𝐡𝐞 𝐓𝐨𝐩 𝐑𝐢𝐠𝐡𝐭 𝐂𝐨𝐫𝐧𝐞𝐫 𝐨𝐟 𝐭𝐡𝐞 𝐩𝐚𝐠𝐞 𝐭𝐨 𝐠𝐞𝐭 𝐬𝐭𝐚𝐫𝐭𝐞𝐝. Best, Ibrahim