Jhoan R.

Customer Experience & Support|VA| Lead Manager |Intake Specialist| ISA

"I am a highly skilled telemarketer and B2C customer service professional with extensive experience in a fast-paced environment. I pride myself in my ability to efficiently gather information and build rapport with potential clients. My previous work experience has allowed me to develop proficiency in several calling platforms and dialers, including Vortex, Vicidial, Xencall, and Gohighlevel. Beyond my cold calling skills, I am also accomplished in setting appointments and lead generation. I am a fast learner with a strong drive to excel in my career, which has led me to take on added responsibilities and seek new challenges. As a native Spanish speaker, I have a deep understanding of culture and values in Latin American and European markets. I also possess excellent written and verbal communication skills in both Spanish and English. I am confident in my ability to adapt to different dialers and platforms and to work independently or as part of a team. I am committed to delivering high-quality services, meeting client needs and deadlines, and driving positive results for the company.