Ricky Anderson S.

I'm a bilingual (English/Spanish) Customer Support Specialist and Virtual Assistant with 8+ years of experience providing phone, email, and chat support, appointment setting, sales support, and administrative assistance. I've worked with clients in the telecommunications, healthcare, financial services, and BPO industries, helping businesses improve customer satisfaction while staying organized and meeting performance goals. My expertise includes: Customer Support (Phone, Email & Chat) Virtual Assistance Appointment Setting CRM Management & Data Entry Calendar & Email Management Sales Support & Lead Follow-up Microsoft Office, Google Workspace, Excel, Slack & Zoom I'm reliable, detail-oriented, and committed to providing excellent customer service. If you're looking for someone who communicates professionally, learns quickly, and can support your business from day one, I'd love to work with you.