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Irene O.
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Irene O.

Executive Assistant

Executive Assistant to CEOs & Founders | Executive Support & Operations I’m the kind of Executive Assistant who takes ownership, figures things out, and keeps important details from falling through the cracks. If you’re a CEO, founder, or busy business owner juggling a packed calendar, an overflowing inbox, and competing priorities, I’m here to help you regain time, clarity, and control. I support CEOs, founders, and busy business owners with Executive Support, Executive Assistance, Administrative Support, and Operations Support. I take ownership of the details, keep priorities moving, and create organized systems that make your workday easier. How I can support you: ❖ Executive Support & Calendar Management — Executive scheduling, multi-time-zone scheduling, meeting coordination, calendar organization, reminders, time-blocking, and conflict resolution. ❖ Inbox & Email Management — Email triage, inbox organization, follow-ups, correspondence, filters, prioritization, and Inbox Zero systems. ❖ Project Management & Coordination — Task management, project tracking, deadline management, team coordination, meeting agendas, meeting minutes, action-item tracking, and follow-ups using ClickUp, Asana, Notion, and Trello. ❖ Business & Operations Support — Workflow optimization, process improvement, SOP creation, process documentation, file organization, reporting, and operational coordination. ❖ CRM & Client Operations — HubSpot, Zoho, Airtable, CRM management, data entry, client information, pipeline updates, customer relationship management, and reporting. ❖ Travel, Research & Administrative Support — Travel planning, itineraries, reservations, research, spreadsheets, documentation, and organized summaries. My Executive Support Experience I currently provide executive support to the CEO and COO at Alma.Me, coordinating calendars, managing Outlook inboxes, handling client and team communications, and supporting Kajabi newsletters, events, and HubSpot management. I also support the President of EyeNavision with executive research, appointment scheduling, hotel bookings, dinner reservations, event planning, and retail locator management. These responsibilities have strengthened my ability to manage competing priorities, coordinate details, and keep day-to-day operations running smoothly. Here are a few words clients have shared about working with me: “Thank you. I don’t know what I’d do without you.” “Irene Ouko, thanks for doing a great job with client management. I like the way you engage with them. Thanks also for the help with LinkedIn, and all the other small burning things. Really appreciated your support!” “You’re the best.” “You’re the person we’ve worked with the longest.” These words mean a lot to me because they reflect the kind of Executive Assistant I strive to be: dependable, proactive, attentive to detail, and committed to making my clients’ workdays easier. Results I’ve delivered: - Reduced inbox backlogs by 80–90%. - Saved clients 10–25 hours per week through streamlined workflows. - Improved scheduling and organization through structured systems and proactive follow-up. Tools I Work With Google Workspace (Gmail, Calendar, Docs, Sheets, Slides) • Microsoft 365 (Outlook, Word, Excel, PowerPoint) • Slack • Microsoft Teams • ClickUp • Asana • Notion • Trello • HubSpot • Zoho • Airtable • Calendly • Zoom • Canva • ChatGPT Clients value me for being organized, proactive, responsive, detail-oriented, discreet, and dependable. I don't simply wait for instructions. I track what needs to happen, follow through, and keep important details from falling through the cracks. If you need an Executive Assistant, Executive Support Partner, or Operations Assistant who can bring structure, reliable follow-through, and organization to your business, send me a message or invite me to your job. I'd love to learn how I can support you. Let's talk soon! Thank you for visiting my profile. Your Executive Partner, Irene

🇰🇪Nairobi, Kenya$10/hr100% JSS4.79 (15)Since Jan 2022

Earnings and projects

MRR
$1.9k

Last 6 months ÷ 6

World#24,536 / 412k
🇰🇪Country#76 / 3,243
Revenue, last 30 days
$1.9k

Last 6 months: $11k

World#22,614 / 412k
🇰🇪Country#76 / 3,243
Total earnings
$26k

Billed in all: $28k

World#120,424 / 412k
🇰🇪Country#766 / 3,243
Per project
$1.3k

$2.8k in the last 6 months

World#104,345 / 412k
🇰🇪Country#675 / 3,243
Projects, last 6 months
4
0% fixed100% hourly
World#51,815 / 412k
🇰🇪Country#222 / 3,243
Projects in all
20

Across 28 contracts

4% fixed96% hourly
World#133,449 / 412k
🇰🇪Country#1,185 / 3,243

Earnings, last 30 days

$27.5k+$1.9k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$25k$26k$27k$28kOct 8Oct 23Nov 7

Skill rankings: Top 3% in Online Research

Ranked by MRR among everyone on Upwork with the skill.

  1. #39Project Management Support644 freelancers · 🇰🇪 #2Top 6%
  2. #84Personal Administration1,703 freelancers · 🇰🇪 #2Top 5%
  3. #91Travel Planning1,777 freelancers · 🇰🇪 #2Top 5%
  4. #133File Management2,593 freelancers · 🇰🇪 #3Top 5%
  5. #185ClickUp2,407 freelancers · 🇰🇪 #2Top 8%
  6. #206Email Management4,968 freelancers · 🇰🇪 #4Top 4%
  7. #219Slack3,033 freelancers · 🇰🇪 #3Top 7%
  8. #220Calendar Management4,894 freelancers · 🇰🇪 #5Top 4%